Operations Manager Central Europe at PERGOLUX

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Warehouse Management, Performance Monitoring, Team Oversight, Carrier Relationship Management, Process Improvement, P&L Responsibility, Cross-Functional Collaboration, Data-Driven Mindset, Communication Skills, Problem Solver, Flexibility

Industry

Online and Mail Order Retail

Description

PERGOLUX is the world’s leading pergola e-commerce brand, rapidly expanding in Australia with a young, ambitious, start-up-driven team that’s redefining outdoor living - Scandinavian style. As Operations Manager Central Europe, you take full ownership of our e-commerce warehouse and logistics operations across the region - ensuring reliable, high-performance delivery for every customer, every time. You lead with precision and impact: managing teams, optimizing processes, and partnering closely with carriers and HQ. You’re the engine room behind our customer promise hands-on, data-driven, and obsessed with getting it right. This role requires you to be able to frequently travel to Fulda (Warehouse) and Frankfurt (Office). Tasks Operational Leadership: Take full ownership of daily warehouse and logistics operations across Central European markets, ensuring smooth and reliable execution. Warehouse Management: Lead all aspects of warehouse operations, including workforce allocation, layout design, space optimization, and implementation of health & safety protocols. Performance Monitoring: Oversee key metrics such as outbound service level, order accuracy, warehouse worker efficiency, and Logistical cost per order. Use insights to drive actionable improvements. Team Oversight: Manage warehouse teams and their leaders, across multiple locations in the future, ensuring high productivity, motivation, and compliance with operational standards. Carrier Relationship Management: Serve as the primary operational contact for carrier partners. Ensure effective forecast sharing, incident resolution, and performance tracking. Process Improvement: Drive continuous improvement initiatives, including Warehouse Management System (WMS) rollouts, lean process implementation, and logistics network optimization. P&L Responsibility: Own and manage the full warehouse and last-mile operational P&L for the region, aligning performance with business targets and customer expectations. Cross-Functional Collaboration: Work closely with planning, customer service, product, and HQ operations teams to align regional execution with broader company goals. Requirements Operational Expertise: Proven track record in warehouse or logistics operations management, ideally across multiple sites and countries. Leadership Experience: Strong leadership and people management skills, with the ability to inspire, develop, and guide warehouse teams to success. Data-Driven Mindset: Comfortable working with KPIs, reports, and dashboards to identify performance gaps and opportunities for improvement. Process Focus: Hands-on experience with warehouse process optimization, WMS implementation, and lean logistics initiatives. Communication Skills: Excellent communication skills in English & German. Able to build strong relationships with internal and external stakeholders. Problem Solver: You stay calm under pressure and know how to navigate operational challenges quickly and effectively.Flexibility: Willingness to travel, especially to the Warehouse on a consistent basis. Benefits Massive growth and career acceleration: PERGOLUX launched just 4 years ago with 4 people - today we’re over 250 strong across the globe. Join as an operations leader of our core markets and play a pivotal role in building our operational excellence. Clear leadership path: This role offers direct potential to take over teams and shape the future of operations in a fast-scaling market. Real ownership: You’ll have the autonomy to design and improve systems, processes, and culture - we move fast, iterate daily, and value those who take initiative. Zero corporate fluff: We’re builders and hustlers, not clock-watchers. If you want to fast-track your career, take on big responsibility, and thrive in a high-performance environment - this is your place. Tight-knit team energy: Be part of an ambitious team that’s winning together. Regular team events, lunches, and direct collaboration with founders and leadership are part of the journey. Visible impact: Your work directly affects customer happiness, brand reputation, and market growth - you won’t just see the impact, you’ll drive it. Central office location Hybrid work model (80% on-site | 20% remote) Ergonomic workstations and modern laptops Access to the Corporate Benefits portal Employee discounts on PERGOLUX products Motivated and supportive colleagues who help each other Free drinks and snacks Employee referral program

Responsibilities

As Operations Manager Central Europe, you will take full ownership of e-commerce warehouse and logistics operations, ensuring reliable delivery for customers. You will lead teams, optimize processes, and collaborate with carriers and HQ to drive operational excellence.