For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

JOB SUMMARY

We are seeking an experienced Operations Manager to join our Insourcing Solutions team, located in San Diego, CA within the Charles River Accelerator & Development Labs (CRADL) animal facilities.
As the Operations Manager, you will oversee and manage all aspects of Charles River Accelerator & Development Labs (CRADL) facilities, including staff. Monitor and report on financial performance including site occupancy levels, facility expenses, capital planning, and budget. Partner with senior management to develop, implement, and achieve short- and long-term goals for the CRADL organization. Recommend innovative techniques to improve productivity, increase efficiencies, and maintain quality standards. Assure site performance is consistent with company and CRADL standards, meets or exceeds financial expectations, aligned in operations with the CRADL organization and meets client contractual requirements.

MINIMUM QUALIFICATIONS

• Bachelor’s degree (B.A./B.S.) in animal or laboratory science, business, or related discipline
• Minimum eight (8) years experience in a laboratory animal facility, of which five (5) years is management or supervisory experience.
• AALAS certification at the Laboratory Animal Technologist level (LATG) and/or Certified Manager of Animal Resources (CMAR) preferred.

• Manages and ensures the daily husbandry and support assignments meet organizational standards & client expectations, including assigning weekend, holiday and on-call coverage conducting husbandry and services. Responsible for personnel management activities such as: mentorship, personnel actions (hiring, promotions, terminations, etc.), training & development, providing regular direction and feedback on performance, disciplinary actions, delivering annual performance and salary reviews.
• Communicate with clients, listen to feedback/concerns and respond promptly and professionally, demonstrating strong organizational skills to manage multiple tasks, prioritize effectively, and ensure that client service operations run smoothly.
• Serve to support key clients and assist in driving sales by supporting prospective client through presenting site capabilities or providing tours as needed.
• Provide support to technicians in the absence of the supervisor for the following tasks as needed, coordinate personnel and facility scheduling to meet client and business needs.
• Ensure goals and development plans are in place for all employee located at the site. Participate in talent management and succession planning.
• Assist management with site forecasting, budget planning, client services and financial impact of client plans.
• Conduct frequent facility inspections of all spaces to ensure high quality performance of work activities in support of client and organizational objectives, including: standards with respect to animal health and welfare, facilities condition, sanitation levels, environmental parameters and facility security are being met or exceeded.