Operations Manager (Clydebuilt) - SEC at Levy
Rutherglen, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

38556.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

£38,556 + EXCELLENT BENEFITS INCLUDING HEALTHCARE, WELLBEING SUPPORT, 23 DAYS’ ANNUAL LEAVE PLUS BANK HOLIDAYS, LIFE ASSURANCE, MEALS ON DUTY, AND MORE.

Are you a dynamic and experienced catering professional ready to lead operations at one of Scotland’s most iconic venues? We’re looking for a passionate Catering Operations Manager to drive excellence across all food and beverage services at the Scottish Event Campus (SEC) Glasgow. From high-profile live events to bustling retail outlets, hospitality suites, and restaurants, you’ll lead a talented team to deliver seamless, efficient, and innovative experiences. If you’re driven by operational brilliance, exceptional standards, and pushing the boundaries of event catering, this is your stage.
At Levy, we’re proud to be the official catering partner for The Scottish Event Campus. We pride ourselves on providing an exceptional customer experience for every visitor to the venue. The campus comprises of the SSE Hydro, the SEC Armadillo and the SEC Centre. The company enjoys an enviable reputation as one of Europe’s most prestigious venues with the SSE Hydro consistently ranked in the top 3 busiest venues in the world by attracting over 1.1 million visitors each year.

Responsibilities
  • Lead day-to-day catering operations across retail, hospitality, and restaurant services, acting as the main operational point of contact for the SEC and building strong stakeholder relationships.
  • Ensure all catering areas are event-ready, overseeing setup, presentation standards, and smooth delivery during live and non-live event days.
  • Collaborate with internal teams including logistics, BOH, and sales to manage labour, stock, ordering, and scheduling efficiently, ensuring operational excellence.
  • Drive financial performance, including managing labour costs, spend per head, cost of sales, and stock control, while supporting Capex/Opex planning and budget delivery.
  • Champion guest experience and service quality, responding to feedback, monitoring standards, and leading improvement initiatives aligned with Levy and client expectations.
  • Ensure health, safety, and compliance, maintaining accurate records, leading on risk assessments, and ensuring adherence to all regulatory and company procedures.
  • Lead, develop, and inspire your team, managing recruitment, training, performance, and succession planning to maintain a motivated and skilled workforce.
  • Identify and develop new business opportunities, service styles, and product innovation to drive growth and align with current trends and client ambitions.
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