Operations Manager at Coastal Logistics Group

Suffolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics management, Warehouse operations, Supply chain management, Workforce planning, Labor management, Inventory control, Transportation logistics, Process improvement, Safety compliance, Conflict resolution, Performance evaluation, Forklift operation, Operational scheduling, Team leadership, Customer communication, KPI reporting

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Operations Manager Job Summary: The Operations Manager is responsible for overseeing the daily operations of warehouse, yard, or production areas. This role ensures operational efficiency, effective workforce management, and logistical coordination while upholding CLG’s standards for safety, productivity, and customer satisfaction. The Operations Manager leads a team to execute daily plans, manage resources, and collaborate across departments to meet business goals. Key Responsibilities: Operations & Logistics * Plan and execute daily operational work schedules and labor plans. * Coordinate transportation for all inbound/outbound freight (including OTR and port moves). * Monitor and maintain inventory of supplies and operational materials. * Ensure proper usage, maintenance, and allocation of warehouse equipment. * Participate in hands-on operations as needed (e.g., forklift operation, loading/unloading). Leadership & Workforce Management * Supervise warehouse teams and ensure adequate staffing coverage. * Approve timecards, monitor attendance, and adjust schedules as needed. * Provide leadership, direction, and support to ensure operational success. * Conduct performance evaluations and deliver coaching, training, and mentorship. * Collaborate with HR on employee development, retention, and succession planning. * Manage conflict resolution and disciplinary actions professionally and fairly. Customer Support & Coordination * Partner with Sales and Industrial Engineering to support quoting, onboarding, and new business implementations. * Maintain clear communication with customers and internal teams to meet service requirements. * Ensure a seamless flow of information between operations and client-facing functions. Continuous Improvement & Compliance * Implement process improvements to increase efficiency and reduce cost. * Maintain and enforce SOPs; support the development of new procedures. * Promote a culture of safety and ensure compliance with all health and safety regulations. * Track and report on operational KPIs and cost-saving initiatives. * Other duties as assigned. Qualifications: * Bachelor’s degree in Logistics, Supply Chain Management, or other related area. * Minimum 5 years of experience in logistics and warehousing environments. * Proven experience in warehouse operations, logistics, or supply chain management, preferably in a leadership role. * Strong understanding of cargo yard operations, warehousing, and transportation logistics. * Experience in workforce planning, scheduling, and labor management. * Ability to operate warehouse equipment, including forklifts, pallet jacks, and other machinery. (Certification preferred) * Excellent problem-solving skills, with the ability to make quick and effective decisions. * Strong communication and leadership abilities to effectively coordinate with teams, vendors, and customers. * Ability to work in a fast-paced environment and adapt to shifting priorities. * Ability to lift/move up to 50–75 pounds as needed. * Ability to stand, walk, and work in indoor/outdoor environments. * Willingness to operate warehouse equipment when required. Work Schedule: * Days: Monday through Friday * Hours: 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM * Flexibility for overtime, weekends, or adjusted shifts as business needs require. * Occasional travel All job offers are contingent upon completing and passing a background check and drug screen. Coastal Logistics Group is an equal opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Vision: The most trusted 3PL Partner, delivering value through customized logistics solutions. Mission: To engineer and execute customized value-added services that optimize the flow of commerce and enable customer growth. Values: Safety – Safety is our top priority, ensuring the well-being of our employees and our customers’ products. Integrity – Integrity is at the core of our commitment to honesty and consistency, as we uphold strong ethical principles in everything that we do. Diligence – Diligence is demonstrated through careful and persistent work and effort in every task we undertake. Excellence – Excellence is achieved through continuous improvement, ingenuity and open communication at all levels of our organization.

Responsibilities

The Operations Manager oversees daily warehouse and production activities to ensure safety, productivity, and logistical efficiency. They lead teams, manage resources, and coordinate with internal departments and customers to meet business objectives.