Operations Manager

at  Compass Group

YOU MUST BE LEGALLY AUTHORISED TO WORK IN IRELAND. WE ARE NOT CURRENTLY ABLE TO OFFER VISA SPONSORSHIP OR ASSISTANCE.

Passionate about food? Want to develop your career with the world’s leading food service management company? Look no further, we, the leading foodservice and hospitality provider across the Island of Ireland, are looking for an Operations Manager to join our talented team on a full time, permanent basis working 40 hours per week.
As an Operations Manager, you will develop and lead a team of managers within Leinster Region to provide exceptional service to our clients. You will manage client relationships ensuring compliance and company policies are adhered to. Drive foodservice that exceed new and existing customer requirements.

More about the role:

• Plan and implement the strategy of growth & retention for new and existing business in each sector through leading the development of long-term account plans and a rolling lifecycle review process
• Support the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts • Deliver the profit for the region through leadership and support for Unit Managers.
• Review unit and contract performance, identify improvements, and ensure contract compliance to exceed client expectations
• Identify the different customer requirements through analysing trends in their feedback and select the appropriate company offering to deliver customer satisfaction
• Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction
• Develop and maintain relationships with internal and external stakeholders, including strategic client relationships.

ABOUT US:

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV’s or job applications for longer than necessary

• Plan and implement the strategy of growth & retention for new and existing business in each sector through leading the development of long-term account plans and a rolling lifecycle review process
• Support the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts • Deliver the profit for the region through leadership and support for Unit Managers.
• Review unit and contract performance, identify improvements, and ensure contract compliance to exceed client expectations
• Identify the different customer requirements through analysing trends in their feedback and select the appropriate company offering to deliver customer satisfaction
• Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction
• Develop and maintain relationships with internal and external stakeholders, including strategic client relationships