JOB OVERVIEW:

BIZON, an industry-leading supplier of high-performance computers, is looking for a talented Operations Manager to join our growing team. This is an exciting opportunity to work daily with cutting-edge hardware, top-level clients, and the most advanced computers in the world.
You will be responsible for managing our assembly workflow,inventory, and RMA processes, and general office operations. The Operations Manager will work closely with a team of engineers, support, warehouse, and company leadership to improve performance and drive organizational efficiency.

QUALIFICATIONS:

– Operations Management Experience: 3+ years of proven experience in an Operations Manager or similar role, ideally in a production, warehouse or technical environment. You should understand how to run day-to-day operations and streamline processes for efficiency.
– Organizational & Leadership Skills: Strong ability to coordinate teams and manage multiple priorities without missing details. You can set clear goals, delegate tasks, and ensure accountability.
– Technical Literacy: Solid understanding of PC hardware components and assembly. You don’t need to be an engineer, but you should know the basics of how a computer is built (CPU, GPU, motherboard, etc.) and be able to learn our product specifics quickly.
– Communication Skills: Outstanding verbal and written communication skills, with absolute fluency in English. Must be comfortable and effective in interacting with team members and customers via email, phone, and in person.
– Problem-Solving Mindset: Demonstrated ability to troubleshoot operational problems creatively and calmly. Whether it’s a failed part, a late shipment, or a staffing gap, you take initiative to find solutions and keep things on track.
– Process Improvement: Experience implementing processes or systems (e.g. inventory management, documentation practices) to improve team efficiency. Familiarity with tools like ERP systems, project management software, or documentation platforms.
– Customer Focus: A customer-service orientation to ensure that everything we do ultimately leads to a great client experience. You understand the importance of timely delivery, quality products, and responsive support.
– Education: Bachelor’s degree in Business, Operations Management, or related field is preferred (but not strictly required if you have equivalent work experience).
Working Hours: Full-time: 40 hours per week (Monday–Friday, 9 AM–5 PM).
Office Location: Hollywood, FL 33020