• Full-time fixed-term contract
• Fantastic package on offer, free accommodation & meals
• Incredible outback experience - change of lifestyle

SKILLS & EXPERIENCE

• Proven hospitality experience in a similar leadership role.
• Experience managing guest groups in a fast-paced environment.
• Excellent time management skills, with adaptability to guest requirements.
• High-level communication and interpersonal skills.
• Strong knowledge of premium food and beverage offerings.
• Front office experience (highly regarded).
• Proficiency in RMS or similar property management systems.
• A passion for guest service and team leadership, with the ability to train and develop a cohesive team.

QUALIFICATIONS

• Food Safety Certificate (essential).
• Manual/Open Driver’s License (essential).
• Advanced First Aid/First Aid Certificate (essential).
• Diploma of Hospitality Management or equivalent (desirable).

THE ROLE

We are seeking a dynamic and experienced Operations Manager to join our team at Kings Canyon Resort. This role involves managing the site and resort operations, leading a team of department managers and operational staff, and assisting the General Manager in strategically developing and maximizing the profits of various departments including Food & Beverage, Front Office, Maintenance, and Housekeeping Team.

DUTIES

• Be the face of the property, welcoming guests and exceeding their expectations.
• Foster a passionate and professional culture, leading by example and inspiring your team.
• Deliver personalised guest experiences to the highest standard.
• Manage a team of approximately 80 people during peak season, overseeing Food and Beverage, Housekeeping, and working closely with Maintenance.
• Maintain exceptional service levels for every guest.
• Oversee financials, including staff rostering, with support from the General Manager.