How You Will Contribute

• Lead and develop a large operational team across multiple shifts, ensuring high levels of engagement, performance, and accountability.
• Provide direct leadership to Shift Managers and specialist operational support teams.
• Build and maintain strong relationships with customers, acting as a key point of contact and ensuring service expectations are consistently exceeded.
• Develop resource and manpower plans that support operational requirements while maintaining cost efficiency.
• Drive a culture of health, safety, quality, and compliance across all areas of responsibility.
• Monitor operational performance through key performance indicators, identifying opportunities for continuous improvement and operational excellence.
• Support the implementation of strategic objectives and translate business goals into clear operational plans.
• Manage supplier and agency relationships, ensuring effective service delivery and contractual compliance.
• Lead employee performance management activities, including coaching, absence management, investigations, and disciplinary processes where required.
• Champion continuous improvement initiatives that enhance productivity, efficiency, and customer satisfaction.
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What You Will Bring

• Proven experience operating as an Operations Manager within a logistics, warehousing, supply chain, or distribution environment.
• Strong leadership experience managing large teams within a fast-paced operational setting.
• Excellent customer and stakeholder management skills, with experience managing key customer relationships.
• Demonstrable experience in workforce planning, resource allocation, and budget management.
• Strong understanding of health and safety requirements within operational environments.
• Experience using performance metrics and operational data to drive decision-making and continuous improvement.
• Experience managing supplier relationships and working within contractual service environments.
• Automotive logistics experience would be advantageous, although it is not essential.
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