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Operations Manager | E-commerce at NeoPulse

Stockholm, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Supply chain, E-commerce operations, Data analysis, KPI tracking, Process improvement, Partnership management, Order fulfillment, Strategic planning, Communication, Problem-solving, Operational management

Industry

Description

Are you a logistics mastermind with a passion for e-commerce? In collaboration with Cozee, we are looking for a results-oriented Operations Manager to spearhead and optimize business operations in Southern Sweden. This is a consultant role where you will be the boots on the ground, ensuring that every package reaches its destination with precision and that our operational backbone remains scaleable and efficient. Key Responsibilities Operational Excellence: Own and improve the efficiency and reliability of logistics operations in Southern Sweden, ensuring top-tier delivery performance. Partnership Management: Act as the primary point of contact for logistics and delivery partners across the Skåne region, fostering strong professional relationships. Fulfillment Oversight: Monitor order fulfillment processes and proactively resolve operational or delivery-related issues to maintain high customer satisfaction. Data-Driven Insights: Track, analyze, and report on KPIs such as delivery lead times, order accuracy, and return handling. Process Innovation: Identify and implement strategic improvements to enhance delivery efficiency and cost-effectiveness specifically within the Southern region. Strategic Collaboration: Work closely with management on operational planning and execution, supporting our continued expansion in Southern Sweden. Who You Are We are looking for a proactive problem-solver who thrives in the fast-paced world of online retail. You should have: A solid background in logistics, supply chain, or e-commerce operations. Deep local knowledge of the Skåne/Southern Sweden logistics landscape. Strong analytical skills and the ability to turn data into actionable improvements. Excellent communication skills in both Swedish and English. A hands-on "get things done" mentality.

Responsibilities

The Operations Manager will oversee and optimize logistics operations in Southern Sweden to ensure efficient delivery performance. They will manage relationships with delivery partners, monitor fulfillment processes, and analyze KPIs to drive strategic improvements.