Operations Manager ( E - Commerce ) at Rentokil Initial Group

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-Commerce Operations, Sales Performance, Revenue Growth, Website Optimization, Customer Experience, Product Management, Pricing Strategy, Digital Marketing, Data Analysis, Business Reporting, Customer Retention, Loyalty Programs, Experimentation, Conversion Optimization, Stakeholder Management, Strategic Thinking

Industry

Environmental Services

Description

Designation - Operations Manager ( E - Commerce) Location - Mumbai ( Goregaon W) Qualification - Any Graduate Experience - 3 - 5 Years Role & responsibilities : Driving sales performance, analysing past performance, and setting realistic targets Ensuring the online experience is user-friendly and on-brand, and managing customer retention and loyalty programs Spearheading digital marketing efforts, and analysing competitors to identify opportunities and threats Making decisions about products, pricing, and promotions Writing management reports on sales performance, and presenting insights to stakeholders Using historical data to forecast future trends Conducting experiments to test different website elements, marketing campaigns, or pricing strategies. Key Result Areas: E-Commerce Operations Management Sales Performance & Revenue Growth Website & Customer Experience Optimization Product & Pricing Management Digital Marketing & Campaign Support Data Analysis & Business Reporting Customer Retention & Loyalty Initiatives Experimentation & Conversion Optimization Process Improvement & Experimentation Competencies (Skills essential to the role): E-Commerce Operations Knowledge Analytical & Data Interpretation Skills Excellent Communication Skills Digital Marketing Awareness Project & Time Management Customer Experience Focus Conversion rate optimization Problem-Solving & Continuous Improvement Go getter attitude Stakeholder Management Strategic Thinking & Planning Preferred candidate profile Graduates with relevant experience in e-commerce may also be considered. Up to 4 -5 years of experience in e-commerce, digital marketing, online retail operations, or marketplace management. Proficiency in Microsoft Office Suite, particularly MS Excel, PowerPoint, and Word, with the ability to analyse data, prepare reports, and create presentations. Basic knowledge of Adobe Acrobat for document editing and management is preferred. Familiarity with e-commerce platforms and marketplace ecosystems (such as Amazon, Flipkart, Shopify, etc.) will be an added advantage. Interested can also share resume on below mentioned email along with Current CTC/ Expected CTC/Notice Period Email - alfeeya.siddiqui@rentokil-pci.com

Responsibilities

The Operations Manager will be responsible for driving sales performance, setting targets, and ensuring a user-friendly, on-brand online experience while managing customer retention programs. Key duties also involve spearheading digital marketing efforts, making decisions on product and pricing, and writing management reports on sales performance.