Operations Manager at Echelon Transportation LLC

Downers Grove, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

80000.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, KPI Management, P&L Management, Leadership, Logistics, Fleet Management, Customer Experience, Vendor Management, Problem Resolution, Quality Control, Strategic Planning, MS Office, Communication, Organizational Skills, Attention To Detail

Industry

Truck Transportation

Description

Description Echelon Transportation, LLC Operations Manager Title: Operations Manager Department(s): Operations Reports to: COO Direct Reports: Logistics Operations Coordinator, Dispatch, & Maintenance Specialist Job Summary The Operations Manager is responsible for owning and driving all floor operations at Echelon, including customer experience, carrier performance, and employee engagement. This is a high-impact leadership role that demands a strong work ethic, relentless attention to detail, and an unwavering commitment to excellence. Success in this role requires hard work, dedication, and the ability to perform in a fast-paced, results-driven environment. The Operations Manager is expected to lead from the front—setting the standard for performance, accountability, and execution—while consistently delivering on aggressive revenue targets and operational budgets on a monthly, quarterly, and annual basis. This position holds full accountability for managing and developing direct reports through clearly defined KPIs across Customer Satisfaction, Driver Management, Fleet Management, and Facilities Management. The right candidate will actively measure performance, address gaps, and push the team to continuously improve. Working closely with ownership, the Operations Manager will play a key role in both daily execution and long-term strategic decision-making. The focus is simple: maximize truck utilization, drive driver efficiency, reduce operating costs, and maintain elite service quality. This role requires someone who takes ownership, thrives under pressure, and is committed to building a best-in-class operation that reflects and elevates the Echelon brand. Essential Job Functions · Measuring KPIs · Managing P&L · Managing Direct Reports · Internal communication · Customer visits · Developing vendor relationships · Problem Resolution · Document Management · Equipment Inventory Management · Quality Control · Leadership Minimum Requirements · Valid Driver’s License (minimum Class D) · Must possess a BA or Military Experience · Must Pass Criminal Background Check · Must Provide Past Employment History · Must Pass QMS Training · Ability to Pass TSA Screening · 5 years’ industry experience Desired Qualifications · Proficiency in MS Office · Excellent organizational & leadership skills · Attention to detail · Experience managing a P&L · Driven and persistent with a strong work ethic · Good communication and presentation skills · Ability to multi-task & work independently · Integrity & creativity · Positive attitude · Competitive, self-starter Additional Information--HR use only Job Code 300 – Office Title Operation Manager – OM Pay Grade $65K-80K / Year, Salary + Bonus Benefits Health & Dental Insurance, PTO Management? (Yes/No) Yes Exempt Employee

Responsibilities

The Operations Manager is responsible for overseeing all floor operations, including customer experience, carrier performance, and employee engagement. They will manage P&L, drive operational efficiency, and lead a team to meet revenue targets and service quality standards.