About the OpportunityWe are working with a specialist education and care organisation to appoint an experienced Operations Manager to join their Senior Leadership Team.This is a pivotal leadership role, responsible for providing strategic and operational oversight of business support services, workforce planning, HR operations and compliance. Working closely with the Principal, Assistant Principal, Head of Care and Divisional Business Manager, the successful candidate will help build a positive, compliant and high-performing culture in which both staff and students can thrive.

Key Responsibilities:

• Strategic LeadershipAct as an active member of the Senior Leadership Team, contributing to organisational planning and the delivery of strategic objectives
• Lead projects that improve operational efficiency, workforce effectiveness and compliance
• Workforce Planning & Talent ManagementLead workforce planning to ensure effective staffing levels, succession planning and workforce sustainability
• Oversee end-to-end recruitment and retention strategy
• Employee RelationsProvide leadership on disciplinary, grievance, capability and absence management processes
• Ensure fair, consistent and legally compliant people management practices across the organisation
• HR Compliance & SafeguardingMaintain oversight of Single Central Record compliance, DBS monitoring, Right to Work checks and mandatory training compliance
• Ensure compliance with employment legislation and safeguarding guidance, and support inspection readiness
• Operations ManagementOversee daily operational functions, administration systems and business continuity arrangements
• Support health and safety compliance and lead operational improvement projects
• Performance & Data ManagementProduce and analyse workforce and operational performance reports, presenting meaningful management information to senior leaders
• Leadership ResponsibilitiesLead, coach and develop operational support teams
• Foster a culture of accountability, collaboration and continuous improvement
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