Operations Manager - EG005 at Pearl

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Project Management, Process Optimization, Data Analysis, Communication, Team Management, Automation, Workflow Improvement, KPI Tracking, Capacity Planning, Performance Management, Problem Solving, Documentation, Stakeholder Management, Remote Work, Leadership

Industry

Staffing and Recruiting

Description

Department: Operations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we're building for: WATCH HERE Why Work with Us? At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. Role Overview The Operations Manager oversees and optimizes core business operations to ensure efficiency, scalability, and execution excellence. This role blends strategic thinking with hands-on leadership across processes, systems, data, and people. You will act as the operational backbone of the organization—building structure, improving workflows, and enabling teams to perform at a high level. This role is ideal for operators who enjoy owning outcomes, solving complex problems, and driving execution across multiple priorities. Your Impact Your leadership strengthens operational discipline, reduces inefficiencies, and enables sustainable growth. By building scalable systems and improving execution, you help teams move faster with clarity and consistency. Your work turns strategy into repeatable, measurable results. Core ResponsibilitiesOperations Strategy & Execution — 30% Lead day-to-day operational execution across teams and workflows Translate business objectives into clear operational plans Identify gaps, risks, and inefficiencies across operations Drive continuous improvement initiatives Process Optimization & Systems — 25% Design, document, and optimize operational processes and SOPs Implement automation to reduce manual work and errors Improve cross-functional workflows and handoffs Maintain operational documentation for scale Data, Reporting & Insights — 20% Track operational KPIs and performance metrics Build and maintain dashboards and reports Analyze trends to support data-driven decision-making Communicate insights clearly to leadership Team & Resource Management — 15% Oversee capacity planning, scheduling, and workload distribution Support onboarding, training, and performance management Ensure accountability and operational consistency Foster strong execution habits in remote environments Project & Initiative Management — 10% Lead cross-functional initiatives and operational projects Manage timelines, dependencies, and stakeholder expectations Escalate risks and blockers proactively Ensure on-time and high-quality delivery Must-Haves (Required) 1–3+ years of experience in operations, project management, or operational leadership roles Strong ability to build and improve operational processes Data-driven mindset with experience using metrics to guide decisions Experience managing multiple priorities simultaneously Excellent written and verbal English communication skills High ownership, accountability, and attention to detail Comfort working independently in a fully remote environment Nice-to-Haves (Preferred) Experience scaling operations in fast-paced or startup environments Exposure to automation, systems integration, or process design Background managing distributed or contractor teams Experience supporting leadership or executive initiatives Tools ProficiencyMust-Haves (Required) Spreadsheets: Advanced Excel or Google Sheets Databases / Organization: Airtable, Notion, or similar tools Automation: Zapier, Make (Integromat), or equivalent Project Management: Asana, ClickUp, Jira, Monday.com, or similar Communication: Slack, Zoom, Gmail/Outlook Nice-to-Haves (Preferred) BI & Analytics: Tableau, Looker, Power BI, Metabase CRM: HubSpot, Salesforce, Pipedrive Documentation: Confluence, Notion Time Tracking & Workforce Tools Advanced automation or API-based tools Competitive Salary: Based on experience and skills Remote Work: Fully remote — work from anywhere Generous PTO: In accordance with company policy Direct Mentorship: Access to global industry leaders Learning & Development: Continuous growth resources Global Networking: Work with international teams Health Coverage (Philippines only): HMO after 3 months (full-time) Our Recruitment Process Application Skills Assessment Initial Screening Top-grading Interview Client Matching Job Offer Onboarding Ready to Join Pearl Talent? Build a long-term remote career focused on leading execution and driving operational excellence. Join Pearl Talent and grow by owning systems, outcomes, and meaningful impact at scale.

Responsibilities

The Operations Manager oversees and optimizes core business operations to ensure efficiency and execution excellence. This includes leading operational execution, process optimization, and managing cross-functional initiatives.