Our purpose is to provide good, affordable homes. We provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.
We’re looking for an Electrical Operations Manager to join our Property Services team.

THE ROLE:

This opportunity will involve leading a team of electrical specialists to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery. The position will ensure that all works are undertaken in a competent and safe manner with our customers at the centre of everything we do and ensure that SNG meets its commitments, monitors its performance, and evidences its delivery relating to all its regulatory and legislative obligations.

WHAT YOU’LL BE DOING:

• Manage the Operational Electrical team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement.
• Allocate resources efficiently and effectively within the team, managing workload and priorities.
• Ensure oversight of relevant systems, processes, policies, and resources to ensure that the Operational Electrical team provide professional, reliable, and responsive services to the business.
• Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation.
• Lead on all operational elements of property safety and compliance delivery across SNG’s localities both residential and non-residential portfolio, within the accountable aspects of electrical.
• Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money.
• Develop, agree, monitor and set stretch targets for key performance indicators across all operational areas.