Are you a strategic operator who thrives on driving performance across multiple functions?
We’re looking for an Operations Manager to lead high-impact initiatives and oversee our global logistics and supply chain function.
In this cross-functional role, you’ll be central to delivering operational excellence—breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.
Who we are:
At Epos Now, we help businesses across the world thrive by providing smart, cloud-based POS and payment solutions. From hospitality to retail, our technology is designed to simplify operations, enhance customer experiences, and drive growth. With 450+ employees globally and a strong presence in the UK, US, Australia, and beyond, we’re on a mission to empower merchants everywhere with the tools they need to succeed.
About the Role
In this cross-functional role, you’ll be central to delivering operational excellence—breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.

Key Responsibilities:

• Manage the global logistics and supply chain strategy
• Drive business-wide operational efficiencies using data and automation
• Manage and track operational KPIs and cost performance against P&L targets
• Partner with finance to manage cash flow and budgeting for stock
• Lead and influence strategic business transformation projects

What We’re Looking For:

• Proven experience in operations or business performance roles
• Track record of managing vendor/partner relationships across regions
• Experience with data-driven decision-making and reporting (e.g., Salesforce, Excel, PowerBI tools)
• Confident project leader with an ability to influence stakeholders
• Familiarity with automation and AI in operations is a bonus

What You’ll Bring:

• Strong customer-first mindset
• Sense of ownership and purpose
• Strategic problem-solver with a bias for innovation
• Transparent communicator and team collaborator
• Aligned with our values of Customer First, Mission, Ownership, Trust, Innovation, and Shared Success

Benefits

• Employee Assistance Programme
• Birthday Day Off
• Long Service Awards
• Half Year Awards
• Kudos nominations

How to Apply:

If you think you have the skills and experience we are looking for, then we would love to hear from you.

• If we like what we see you will be invited to have a short call with our recruitment team, followed by a two stage interview process.

Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year

Application question(s):

• How do you use AI to streamline operations functions?

Work authorisation:

• United Kingdom (required)

Work Location: Remot

• Manage the global logistics and supply chain strategy
• Drive business-wide operational efficiencies using data and automation
• Manage and track operational KPIs and cost performance against P&L targets
• Partner with finance to manage cash flow and budgeting for stock
• Lead and influence strategic business transformation project