Operations Manager- External- EU RD at NielsenIQ

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Communication Skills, Process Optimization, Continuous Improvement, Compliance Monitoring, Employee Development, Data Quality, Mentoring, Training, Strategic Planning, Client Communication, Cross-Functional Collaboration, Analytical Skills, Operational Goals, Project Management, Team Management

Industry

Software Development

Description

Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. Job Description Manage direct reports to include task scheduling, performance evaluations,mentoring, training, and employee development, recommending and executing on personnel actions. Provide timelines and complete feasibility studies for key stakeholders. Partner with Director on strategic planning for operational goals and objectivesincluding organizational structure. Serve as lead for all internal/external client communication. Maintain links with strategic clients to determine suitable direction of current analytics/methodologies/deliverables. Manage and own process for identification of opportunities for process improvements related to quality and efficiency, supervise direct reports and cross-functional teams during the design and execution of these initiatives. Ensure best practices are leveraged across departments Direct engagement with Retailer and Vendors Partner with Business Product and Tech team Collaborate with cross functional Operations and Technology teams for new retailer onboarding and existing retailer file format changes Contribute to data quality initiatives and constantly look for data feed improvement opportunities Input consistency assurance and managing data escalations Adhere to operational administrational requirements such as team shift allowance and timesheet management Mentoring and upskilling the team Qualifications Overall Experience: 12–15 years, including 6–8 years in people management Bachelor’s degree in Business, Operations Management, Information Systems, or a related field Strong stakeholder management and communication skills to influence and drive change Proven experience in process optimization, continuous improvement, and compliance monitoring Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Operations Manager will manage direct reports, oversee task scheduling, performance evaluations, and employee development. They will also lead internal and external client communication and identify opportunities for process improvements.