OPERATIONAL LEADERSHIP & MANAGEMENT

• Strong customer service mindset with a vision for operational excellence, consistently seeking ways to strengthen systems and support team members and consultants
• Expertise in one or more organizational operations areas (finance, accounting, HR, or technology)
• Proven project management skills with ability to successfully manage projects and people
• Excellent written and verbal communication skills for effective stakeholder engagement
• Strong attention to detail and commitment to high-quality deliverables

AS THE OPERATIONS MANAGER, WHAT WILL I BE RESPONSIBLE FOR?

The ALI Operations Manager will serve a critical role in our growing organization of ensuring that all of the “behind the scenes” functions are running seamlessly; this includes accounting, finance, HR and tech. Additionally, the Operations Manager will be responsible for overseeing ALI employees’ engagement and retention since people are the heart of ALI. The Operations Manager will lead systems building so that ALI continues to be a strong and financially stable organization, working in collaboration with the ALI team and relevant external stakeholders.