Operations Manager, Final Mile at Jitsu

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety Standards, Team Management, Problem Solving, Supply Management, Analytical Skills, Communication Skills, Organizational Skills, Time Management, Leadership Skills, Training Skills, Logistics, Warehouse Management, PPE Management, Continuous Improvement, Forklift Operation, Google Drive, Slack

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About the role Under the supervision of the Senior Operations Manager, this position is responsible for managing a team of hourly leads and associates in performing the outbound and sortation processes and managing the Jitsu warehouse facility per company Safety, Quality, and Cost standards. Primary Responsibilities Safety In collaboration with the Senior Operations Manager, design and implement Safety standards and procedures for the market. Ensure Personal Protective Equipment (PPE) availability for all personnel. Train and enforce company safety standards with hourly personnel. Outbound Manage the warehouse outbound process. Ensure packages are sent out for delivery each operating day according to company schedule requirements. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Sortation Manage the warehouse sortation process. Ensure packages are sorted for delivery accurately and efficiently. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Team Management Train, lead, and mentor a team of hourly leads and associates, both full-time and contingent workers. In collaboration with the Senior Operations Manager, select and train hourly associates and increase the number of qualified warehouse personnel available in the market in anticipation of increased operational volume. Develop, implement, and manage warehouse work procedures, rosters, etc., in order to achieve company Safety, Quality, and Cost metrics. Train and certify leads and associates in the use of these tools. Problem Solving Investigating, troubleshooting resolving operational issues that arise during shifts Coordinating with other departments to resolve operational issues Supply Management Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs. Submit bi-weekly orders for warehouse supplies. Performs other duties as assigned. Qualifications Position Requirements: High school diploma or equivalent. 5+ years related experience required (last-mile delivery, transportation, warehousing, logistics, etc.). Strong supervisory and leadership skills, with the ability to select, train, and motivate a team of hourly personnel including a team in remote locations. Excellent verbal and written communication skills, with the ability to interact with diverse audiences and key stakeholders at all levels of the organization. Strong analytical and problem-solving skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently, prioritize tasks, and delegate when appropriate. Stress management skills and the ability to produce high-quality work in a fast-paced environment with minimal supervision. Proficient with Google Drive, Slack, and related operations software. OSHA Forklift Operator certification is a strong plus. Physical Requirements: The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position. Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl. May occasionally move or lift up to 60 pounds at times. Hours: This position may require weekend, night, and holiday hours according to the needs of the company. Travel: This position requires 10-15% travel. California CPRA Policy: For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work

Responsibilities

The Operations Manager is responsible for managing a team in the outbound and sortation processes of the warehouse while ensuring compliance with safety, quality, and cost standards. This role involves training personnel, managing operational issues, and implementing inventory management systems.