COMPENSATION AND BENEFITS

• $55-60,000 annual salary, commensurate with experience
• Paid Time Off
• Paid Holidays
• Annual Performance Bonuses - paid quarterly
• 401(k) + 4% match (vested at one year)
• Healthcare (medical, dental, and vision benefits) for FT employees who average 30+ hours
• Opportunities for quick career advancement based on performance
• Frequent social events and team lunches

JOB SUMMARY

As the Operations Manager, you’ll be the go-to person for managing all aspects of our Center operations. From taking care of our amazing clients to supporting our dedicated staff and ensuring everything runs smoothly day-to-day, you’ll play a crucial role in providing top-notch therapy services to our kiddos and families.

EXPERIENCE AND QUALIFICATIONS

• A Bachelor’s Degree in a relevant field (e.g., business, marketing, healthcare administration) is highly preferred
• 2 years of experience in a managerial role within an ABA therapy center or a similar healthcare setting
• Bilingual in Spanish is preferred
• Strong knowledge of Applied Behavior Analysis principles and practices.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage resources, budgets, and operational processes.
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

• Must be able to access and navigate each department at the organization’s facilities.

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ADMINISTRATIVE TASKS

• Support the Regional Operations Manager as needed in coordinating provider outreach efforts to build relationships with referral sources and community partners
• Collaborate with the ROM as needed to support Marketing and Hiring in the implementation of local marketing strategies, including participation in community events and representing the center at networking opportunities.
• Manage and update client/staff schedules, including assigning sub-sessions, handling call-outs, and making necessary adjustments to ensure adequate coverage.
• Ensure the center is well-groomed and maintained at all times by conducting daily walk-throughs.
• Manage the center’s budget, making sure we’re mindful of expenses while still delivering top-quality services.
• Keep accurate records, documentation, and data collection systems in line with regulations and quality standards.