Operations Manager for Commercial Cleaning Company at Crestview Management, LLC

Avon, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

65000.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Employee Development, Recruitment, Staff Scheduling, Quality Inspection, Performance Evaluation, Customer Relationship Management, Operational Planning, Problem Solving, Decision Making, Communication, Organization

Industry

Description

Benefits: Competitive salary Paid time off Training & development OPERATIONS MANAGER Join a Company That Has Proudly Served Our Community for 29 Years We are a well-established, family-owned commercial cleaning company seeking an experienced, hands-on Operations Manager to lead our field team and help us continue delivering exceptional service to our clients. This is a leadership position for someone who enjoys developing employees, solving problems, maintaining high standards, and leading by example. Our Operations Manager is visible in the field, supports our team, and isn't afraid to roll up their sleeves when needed. Primary Responsibilities • Recruit, interview, hire, and onboard new employees • Train, coach, and develop new and existing team members • Schedule and supervise cleaning staff • Conduct routine quality inspections • Provide ongoing coaching, performance evaluations, corrective action, and, when necessary, employee terminations • Ensure compliance with company policies and safety procedures • Fill in on cleaning assignments when staffing shortages or call-outs occur • Build and maintain positive relationships with clients • Respond promptly and professionally to customer concerns • Assist with staffing, inventory, and operational planning • Maintain best-in-class service standards while ensuring the highest level of customer satisfaction Qualifications • Previous management or supervisory experience (commercial cleaning or janitorial industry preferred) • Strong leadership, organizational, and communication skills • Ability to motivate employees and hold them accountable • Excellent problem-solving and decision-making abilities • Valid driver's license and reliable transportation • Flexible schedule, including occasional evenings or weekends as business needs require • Willingness and ability to perform cleaning duties when necessary What We Offer • Competitive salary based on experience. • Opportunities for professional growth and advancement • A supportive, family-oriented work environment • The opportunity to make a meaningful impact in a company that has proudly served our community for 29 years If you're a dependable leader who enjoys building strong teams, maintaining high standards, and delivering outstanding customer service, we'd love to hear from you. Please submit your resume along with a brief cover letter describing your management experience and why you believe you'd be a great fit for this position.

Responsibilities

Lead the field team by recruiting, training, and supervising cleaning staff while ensuring high service standards. Maintain client relationships and handle operational planning, including inventory and staffing management.