Operations Manager at Garden State Tile Distributors

Berlin, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

70000.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Sales Consulting, Customer Satisfaction, Relationship Building, Inventory Monitoring, Productivity Improvement, Efficiency Improvement, Profitability Analysis, Staff Recruitment, Staff Training, Staff Management, Financial Forecasting, Budget Assessment, Concierge Customer Service, Policy Adherence, Warehouse Technology

Industry

Wholesale Building Materials

Description

Description Garden State Tile is currently seeking an exceptional Design Sales Consultant to join our TEAM! As a Operations Manager, you are responsible to direct and coordinate all facets of the operation including the showroom and warehouse ensuring customer satisfaction and providing the highest level of concierge customer service to every client both existing and through the cultivation of new relationships including tile contractors, kitchen/bath, residential home builders and remodelers, interior designers, and homeowners. This position offers a competitive base salary range of $60,000 to $70,000 per year with the potential for additional uncapped earnings through commission and bonuses based on sales performance, allowing top performers to earn significantly more. Garden State Tile’s facility is equipped with state-of-the-art wireless warehouse technology uses Epicor Prophet 21 technology and is conveniently located on Route 73 South, approximately 12 miles south of Route 70 Berlin, New Jersey. Our 3,000 square foot showroom exhibits unique vignettes and tile designs that show how to bring different textures and finishes into your home. We offer free design service to help turn a vision into a reality. Builders, architects, and designers are invited to schedule private consultations with clients in our design friendly showroom. Current scheduling for this position is full time 5 days a week, 7:30 am to 5:00 pm Monday through Saturday. Benefits Garden State Tile is dedicated to your personal and professional growth. Our comprehensive benefits program is a testament to our investment in our team. We take pride in offering a highly competitive package. Medical Benefits Dental Benefits Vision Benefits Teladoc Benefits ID Protection Benefits Company Paid Life Insurance Voluntary Benefits including life insurance, disability, accident, and critical illness Flexible Spending Plan Company matching 401k and ROTH Plans Competitive PTO schedule Paid Holidays Philanthropy Program including donation matching and/or paid volunteer time off Employee Discounts Wellness Programs Requirements Charged with improving performance, monitoring inventory, productivity, efficiency, growth, and profitability through the implementation of effective methods, strategies, and personnel. Recruit, train, manage, support, and retain staff through setting procedures and exemplifying company values. Provide open communication with staff, team members, and management. Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members. Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial, and operational goals. Build loyalty with existing relationships while providing concierge customer service and continue to build new relationships to expand the business coming in. Maintain a safe, clean, and efficient operation through the adherence of federal, local and company policies. Background checks will be conducted post job offer. All offers of employment at Garden State Tile are contingent upon clear results of a standard background check and only if the position is safety-sensitive or transportation related, for example equipment operator or driver; additional background searches including Drug Testing and Driving Records will be completed. Garden State Tile is an equal opportunity employer and believes that to build the best team we must hire using an objective lens. We are committed to fair hiring practices, hiring team members for their potential and advocating for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Responsibilities

The Operations Manager directs and coordinates all operational facets, including the showroom and warehouse, focusing on ensuring high levels of customer satisfaction and concierge service for all clients. This role is also responsible for improving performance, monitoring inventory, productivity, efficiency, growth, and profitability through strategic implementation.