Operations Manager at Genesis Health Clubs

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hiring, Recruiting, Scheduling, Training, Customer Service, Cash Handling, Inventory Management, Member Retention, Staff Management, Retail Sales, Emergency Response, Account Maintenance

Industry

Health;Wellness & Fitness

Description

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance This position will be responsible for the day-to-day operations of the Front Desk including hiring, recruiting, scheduling and training new Front Desk. This includes, but is not limited to, the processing of guest check ins, member retention, maintain member accounts and upholding quality customer service. Duties and Responsibilities: Manage club follow ups to ensure members are not past due and current Executes procedures as outlined by front desk manuals Assist Club Manager with all club operations as needed Responsible for daily register deposits Maintains office supply order Responsible for desk inventory Responsible for submitting product orders Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner. Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Develop and build a team atmosphere among staff and departments Ability to respond to common inquiries or complaints from members Attend all social functions within the club Participate in group classes and regular exercise Job Requirements: Available to work weekends and evenings and holidays Ability to work well with others Experience in cash handling and credit cards 1-2 Years’ experience in customer service function Physical Requirements: Ability to stand for long periods of time Ability to lift up to 45 pounds Ability to communicate with guests and other associates, including reading, writing and speaking

Responsibilities

Manage day-to-day front desk operations, including staff hiring, training, and scheduling. Responsible for member account maintenance, register deposits, and driving retail revenue within the club.