INSTRUCTIONS ON HOW TO APPLY FOR THIS VACANCY:

• To be considered for shortlisting, please download the application form for this role (copy and paste the URL into the address bar in your web browser): https://www.gsjmedicalpractice.co.uk/form-operations-manager-application
• Complete and save the form in your name and upload to Indeed under this vacancy (where you are asked to upload your CV) by the closing date.
• Only candidates who complete the application form and answer all the ‘pre-employment suitability questions’ will be included in the shortlisting process.
  We are seeking a highly motivated, personable, and proactive individual to join our team as Operations Manager. While experience in operations and compliance management - especially in a regulatory environment - is important, equally essential is the ability to connect with and lead and guide people effectively. This role requires someone who values collaboration and relationship-building as much as service improvement, policy management, and project delivery. The ability to explain processes and demonstrate critical thinking are also highly important as well as a solution-focused and efficient approach to challenges.
  The successful candidate will ensure the Practice meets all regulatory requirements and achieves key targets across clinical and administrative areas. They will work closely and collaboratively with our diverse staff team, fostering an open, supportive, and positive working environment. The ability to engage authentically with colleagues, build trust, and navigate challenging situations with empathy will be as vital as managing operational strategies.

PERSON SPECIFICATION

We are looking for a confident, resilient, and authentic individual who excels in communication and interpersonal skills. This person should be approachable and able to work well with others - in all circumstances. Adaptability and emotional intelligence will be key in responding to the dynamic nature of the healthcare environment.
The ideal candidate will bring vision and accountability with a proactive problem-solving mindset. They will be flexible, responsible, and detail-oriented, with a genuine interest in supporting and developing the team alongside managing operational processes.

EXPERIENCE

Previous healthcare management experience is not essential; however, candidates should demonstrate transferable skills and a willingness to quickly learn new systems. Familiarity with Optum (EMIS) and QOF is highly desirable. Most importantly, we want someone who values people and teamwork as much as processes and who is committed to creating a positive, inclusive workplace.

Please refer the Job description for details