Operations Manager - Hospitality & Catering at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

67000.0

Posted On

02 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Leadership, Communication, Organizational Skills, Financial Analysis, Innovation, Team Development, Health And Safety, Market Trends, Food Services, Training, Motivating Teams, Catering Operations, Logistics, Execution, Attention To Detail

Industry

Food and Beverage Services

Description

Company Description Operations Manager Up to £67,000 London Benefits: 33 Days holiday inclusive of bank holidays. Birthday additional holiday. 3 days volunteering days. 3 days grandparent leave. 24 weeks of enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Bespoke development training. Pension and life insurance. Discounts available from the Perkbox app, from high street shops to holidays & cinemas. Wellbeing hub. Access to employee assistance programme. Cycle to work scheme. Here at BaxterStorey we currently have an exciting opportunity for a talented Operations Manager to develop and lead a team of Account(s) and General Managers located across the London region to provide exceptional Hospitality and catering services to our clients. As our Operations Manager, you’ll oversee a diverse portfolio of clients, ensuring world-class standards, operational efficiency and financial delivery. The perfect candidate will understand how to collaboratively work with a passionate and talented team ensuring they have the autonomy to affect the direction of their business with a shared vision of outstanding service delivery. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. Job Description The successful Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail. Maximise performance of the team through positive and effective leadership, combined with support and coaching To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon. Achieve and improve all financial targets. Ensure all company and legislative Health & Safety requirements are achieved Identify new opportunities and develop strategies for maximising them Maintain high standards, innovation, and appropriate style. Assess employee performance and training needs. Stay updated on market trends. Maintain strong client relationship and prompt service Mobilise and support new locations Conduct regular team meetings and communicate targets and information. To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations Qualifications Proven experience managing large-scale, multi-site operations in the catering and hospitality industry. Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies. A track record of driving innovation in food services and embracing new trends. Strong presentation skills and the charisma to influence stakeholders at all levels. A leader who champions health & safety, diversity, and inclusion. Natural people developer with a focus for training, motivating, and building high-performing teams. A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth. Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team. Employment Type: Permanent Hours Per Week: 40.00 Salary: Up to £65,000

Responsibilities

The Operations Manager will oversee all aspects of catering operations, including planning, logistics, and execution, while managing client relationships. They will lead a team to ensure high service standards and financial targets are met.