SEI is seeking to hire an Operations Manager to Lead and Manager the Income and Corporate Actions team. You will oversee the teams daily processes and assist with any escalations as required. You will be passionate about proactively managing the client experience.

WHAT WE NEED FROM YOU:

Ideally degree educated (or equivalent) with experience within financial services. Private banking, mutual funds and investment advisory is preferred as is industry knowledge of private banking, asset management and investment processing.
Solid understanding of global corporate events
Good understanding of the securities industry
Knowledge of UK impact on book costs arising from CA processing including apportionment based on first day market value rules
Knowledge of SWIFT format messaging preferred but not essential
Knowledge and experience of Excel

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

Process global corporate events across multiple clients in a timely manner
Handle multi-currency CA transactions and events related to Traditional assets and Mutual Funds.
Processing payments of all types within the Income remit in a timely and accurate manner
Processing of dividend and interest transaction activities.
Proactively manage exceptions with custodians and counterparties to ensure timely resolution.
Undertaking client Rebate process.
Overseeing and checking Offshore daily work
Assisting with new & existing client migration projects
Reconciling cash payment from SEI sub custodian
Monitor reports highlighting potential issues and offering effective solutions to resolution.
To produce MI on a scheduled and ad-hoc basis across various business functions.
To identify and implement process solutions and improvements using Excel functionality.
Process global corporate events across multiple clients in a timely manner.
Review, investigate & resolve exceptions
Review event detail dealing with custodians and second source validation where applicable.
Monitor and resolve stock holding discrepancies with custodians and fund providers within defined time frames
Resolve differences from cash reconciliations between internal ledgers and cash agent balances within defined timeframes.
QA daily workload to identify errors, provide feedback, identify trends and contributing factors and recommend solutions
Provide recommendations for improvement around process, control and efficiencies
Liaise with Operating and business units as required to provide awareness of processing problems as they arise