• Join a leading national provider of insurance risk and solutions services!
• Internal career progression | Ongoing support from National management team
• We value our supportive and collaborative company culture!
  Procare’s Investigations Division are actively seeking an Operations Manager to join our growing Victorian Investigations team, located at our Burnley office. This position presents an excellent opportunity for a high calibre individual with demonstrated experience, tenacity and a commitment to a demanding & busy role.

The role includes tasks such as:

• Liaison with the VIC State Manager and wider team including National Portfolio Managers while assuming full responsibility for Victoria’s operational requirements;
• Overseeing the team’s day to day Investigation performance deliverables, ensuring consistent timely and customer focused service delivery;
• Driving initiatives to enhance operational efficiency, productivity and client satisfaction, particularly for our large government and insurance Scheme contracts; and
• Ensuring operations comply with relevant regulations and standards to ensure quality work is delivered & compliance standards are maintained across all Schemes.

This is a full-time role at our Melbourne office, located in Burnley. Each candidate is welcome to discuss their desired requirements for flexibility of location and work arrangement.

• Liaison with the VIC State Manager and wider team including National Portfolio Managers while assuming full responsibility for Victoria’s operational requirements;
• Overseeing the team’s day to day Investigation performance deliverables, ensuring consistent timely and customer focused service delivery;
• Driving initiatives to enhance operational efficiency, productivity and client satisfaction, particularly for our large government and insurance Scheme contracts; and
• Ensuring operations comply with relevant regulations and standards to ensure quality work is delivered & compliance standards are maintained across all Schemes