Operations Manager - Join Our Talent Pool at Serco Plc

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Project Management, Team Leadership, Client Relationship Management, Stakeholder Engagement, Compliance, Facilities Management, Interpersonal Skills, Strategic Implementation, Financial Oversight, Procurement, Service Design, Advisory Services, Environmental Management, Case Management, Complex Programme Management

Industry

Facilities Services

Description

Operations Manager - Join Our Talent Pool Impact a better future At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. We have been operating in the Middle East since 1947 and have a profound understanding of the region. With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services. Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges. Your Opportunity This is a Talent Pooling role across different contracts in Dubai. Key Accountabilities Lead the overall delivery and performance of complex projects and operations management Build and maintain strong working relationships with clients and stakeholders to ensure mutual success and contract longevity Oversee multi-disciplined teams, including People Managers and support functions such as finance and procurement Drive operational excellence through effective leadership and strategy implementation Ensure compliance with international and local statutory requirements, as well as industry best practices in facilities management Specific Requirements Over 10 years of experience in complex project and operations management. At least 8 years of experience managing multi-disciplined teams, including support functions. A Bachelor’s degree in a engineering/facility management (industry accreditations are preferred) Strong interpersonal skills, with the ability to communicate effectively across all levels Knowledge of international and local statutory requirements, along with industry best practices in facilities management Join Us At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view all internal opportunities, log into MyHR online.

Responsibilities

Lead the overall delivery and performance of complex projects and operations management. Build and maintain strong working relationships with clients and stakeholders to ensure mutual success and contract longevity.