Operations Manager (Logistics/Transportation) at OPEN GATE BUSINESS DEVELOPMENT
Kalona, Iowa, United States -
Full Time


Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Transportation, Logistics, Supply Chain Management, Team Leadership, DOT Compliance, FMCSA Compliance, Route Optimization, Customer Service, Problem Solving, Interpersonal Skills, Data Analysis, Collaboration, Communication, Fleet Management, Change Management, Continuous Improvement

Industry

Dairy Product Manufacturing

Description
Description Open Gates Group, based near Kalona, IA, is a family of 11 entrepreneurial food and logistics companies united by a mission to source, produce, and deliver high-quality Midwestern dairy products to more than 3,500 stores nationwide. One of these companies, Awesome Refrigerated Transit of Iowa (ARTI), plays a vital role in keeping those products moving by providing trusted transportation, brokerage, logistics, warehousing, and cross-docking services for partners across the region. We’re seeking an experienced Operations Manager (Logistics & Supply Chain) to lead our transportation and brokerage teams. Summary The Operations Manager (Logistics & Supply Chain) plays a pivotal role in leading and optimizing daily transportation and logistics operations. This position is responsible for managing daily operations to ensure efficiency, safety, and exceptional customer service across all freight activities. The Operations Manager will foster a culture of accountability, teamwork, and continuous improvement, while maintaining compliance with DOT, FMCSA, and OSHA regulations. Primary Duties and Responsibilities Lead, coach, and develop a team of drivers, dispatchers, and logistics staff. Foster a culture of accountability, teamwork, and continuous improvement. Provide clear goals and regular feedback to support team performance. Oversee daily transportation operations, including scheduling, fleet utilization, and route optimization. Manage inbound and outbound freight moves to ensure profitability, efficiency, and customer satisfaction. Support third-party carrier relationships for supplemental freight needs. Use TMS or route management technology to balance cost-effectiveness with service excellence. Build strong relationships with customers and vendors, addressing service issues and anticipating future needs. Partner with internal teams to align delivery schedules with production and customer expectations. Ensure full compliance with DOT, FMCSA, and OSHA regulations. Oversee driver inspections, ELD compliance, and equipment maintenance programs. Investigate accidents, incidents, or violations and implement corrective action plans. Ensure KPIs such as on-time delivery, cost per mile, and fleet utilization are met. Conduct root cause analysis to identify opportunities for improvement in costs, safety, and service. Lead change initiatives to improve efficiency, service, and technology adoption across operations. Skills & Experience 5+ years of experience in transportation, logistics, or supply chain management, with proven success leading CDL driver teams. Strong knowledge of DOT and FMCSA compliance requirements. Demonstrated ability to optimize routes and costs using TMS or routing software. Proven ability to lead and manage teams to achieve goals and business objectives. Excellent communication, problem-solving, and interpersonal skills with the ability to professionally manage conflict. Drive results through cross-functional team collaboration. Data-driven mindset with the ability to analyze KPIs and make informed decisions. Customer-focused with a track record of building strong partnerships. Proficient PC skills with experience using Google Drive and related applications.
Responsibilities
The Operations Manager will lead and optimize daily transportation and logistics operations, ensuring efficiency, safety, and exceptional customer service. This role includes managing a team and overseeing freight activities while maintaining compliance with regulations.
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