Your tasks

• You are the central interface between the franchise partners in your region and the headquarters, ensuring effective communication.
• You will advise our partners on operational issues, processes and the implementation of our system standards in the stores.
• You train the store teams before the opening of new stores and support the franchise partners throughout the entire opening phase.
• You will conduct regular quality checks and training sessions in the stores to ensure compliance with our standards, health and safety guidelines.
• You will be responsible for performance management in your region: This includes analyzing key performance indicators, deriving measures, and jointly developing strategies with partners to achieve the company's goals.
• You recognize potential for process optimization and actively work on the further development of processes and structures.

Your profile

• Completed studies in the field of gastronomy, hotel management, business administration or a comparable qualification with relevant professional experience.
• Several years of experience in the (system) catering industry, ideally in the franchise sector.
• Experience in performance management, particularly in the area of ​​key performance indicator analysis and action development.
• Strong willingness to travel and flexibility.
• Excellent communication skills, assertiveness, and negotiation skills.
• Teamwork skills, organizational talent and independent working style.
• Excellent MS Office skills, especially Excel.
• A professional demeanor, enthusiasm for the catering industry and a keen eye for detail.

our range

Your responsibility

• They manage production, logistics, and technology and are responsible for the smooth operation of all production processes. In doing so, they ensure compliance with quality, safety, and hygiene standards according to HACCP and IFS guidelines.
• They lead and develop committed and motivated teams and act as a central communication interface.
• They develop and implement strategic measures to increase efficiency, always keeping an eye on current technological developments.
• They actively promote the use of new technologies and automation solutions to continuously improve efficiency indicators and secure the competitiveness of our site.
• In your role, you report directly to the management.

Your profile

• Completed studies in food technology, engineering or a comparable qualification
• Experience as a production and/or operations manager, ideally in the food industry 
• A good sense for people, experience in change management, clear communication and the ability to lead calmly, reliably and decisively even in challenging situations. 
• A structured, solution-oriented approach to work and a passion for understanding, improving, and responsibly developing existing structures. 
• Sovereignty in dealing with numbers, processes and key figures – combined with the ability to derive concrete, implementable measures from them.

Manager, Operations (m/f/d) Weilerswist

Job Req ID:  123046

Working Time Model: Full-time

Division: DEU - DSV Stuttgart GmbH & Co. KG (Road)

Location:  Weilerswist

Do you think in terms of processes, lead with foresight, and have a knack for numbers and people? Then help us shape the future of logistics – as Manager, Operations (m/f/d) in Weilerswist, you will be responsible for managing our warehouse processes, developing projects, and ensuring maximum customer satisfaction through smart planning and strong leadership.

Your tasks

• Responsibility for operational warehouse processes and the further development of projects
• Professional and disciplinary leadership of operational management 
• Responsibility for high customer satisfaction
• Key performance indicator-based planning
• Development, support and control of projects at the process level 
• Optimization of workflows within the area of ​​responsibility
• Monitoring and implementation of measures to increase quality, occupational safety and productivity
• Customer communication 
• Implementation of new projects as needed and assumption of project management.
• Creation and evaluation of various statistics 

Your profile

• Completed vocational training in logistics or a business administration degree in logistics
• Relevant experience in logistics and employee management 
• Excellent knowledge of MS Office and warehouse management systems
• Strong process understanding and affinity for numbers
• Independent, responsible and structured work style
• Motivation, teamwork skills and a high level of commitment
• Safety and quality awareness
• Strong communicator with an open personality who enjoys making decisions, implementing processes in a structured manner, and always keeping an eye on compliance.
•