About the job

Job Description

Let’s shoot for the stars:

As Operations Manager (m/f/d) for our properties in NRW and the surrounding region, you will own and shape end-to-end operational performance. This is a highly versatile, hands-on role for a pragmatic operations professional who enjoys being close to the product, managing external service providers across multiple locations, and acting as the trusted local face of Limehome.

How You’ll Be Hosting With Heart

• Operational ownership: Ensure smooth daily operations across our multi-site portfolio by closely coordinating with local teams, service providers, and property managers, supported by regular on-site visits.
• Process & KPI drive: You ensure all properties meet Limehome’s quality standards and monitor KPIs, cost ratios, and P&L metrics to drive operational performance and profitability.
• Pre-opening & go-live: You take part in the pre-opening and go-live phases of new properties, ensuring operational readiness and seamless handovers.
• Supplier & Partner management: Build and maintain strong relationships with key service providers (cleaning, laundry, maintenance, etc.), ensuring service quality, reliability, and continuous improvement.
• Problem-solving & adaptability: Act quickly and pragmatically in dynamic situations, creating or adapting processes on demand and navigating complex operational and stakeholder environments.
• Cross-functional collaboration: Work closely with our international Operations team and internal stakeholders (Guest Experience, Project Development, Expansion, etc.) to improve performance, scalability, and guest experience across markets.
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Job Requirements