JOB SUMMARY

Please refer to Job Description

PROUD TO SERVE. PROUD TO KEEP JUSTICE GOING.

Our Operations Managers play a crucial role helping deliver justice and are accountable for day to day operations. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.

ABOUT US

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

SKILLS AND EXPERIENCE

• Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
• Strong leadership skills with a track record of leading teams through change.
• Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
• Experience in budget management and resource allocation.
  If you are ready to take on a challenging and rewarding role apply today
  Please refer to the job description attachment for more information.

PERSON SPECIFICATION

Please refer to Job Description

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

ABOUT YOUR ROLE

You are responsible for the strategic oversight of Crown Courts, supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives.
You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
Leading a team of Delivery Manager’s to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.