OPERATIONS MANAGER – MANUFACTURING

Location: Hamilton, Ontario
Compensation: Competitive salary plus bonus
Hours: Full-time, on-site, Monday–Friday, single shift (7am–4pm core hours)

THE OPPORTUNITY

We are seeking an Operations Manager to lead day-to-day operations while also driving strategic initiatives. This role is ideal for a high-performing operations professional who wants to step into a broader leadership role one that combines plant management, customer interaction, union relations, and business development.
You will manage production in a smaller, complex facility where no two days are the same, with the opportunity to directly impact operational performance, employee engagement, and customer satisfaction.

QUALIFICATIONS

• 3+ years of supervisory or management experience in a manufacturing, processing, or recycling facility.
• Proven ability to operate in a unionized environment.
• Experience with P&L responsibility, KPI management, and operational improvement.
• Strong project management skills and experience managing contractors/maintenance.
• Hands-on leadership style with excellent communication and problem-solving abilities.
• Adaptable and resourceful; able to pivot between operational oversight, customer management, and business development.
  Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In perso

• Oversee day-to-day plant operations, including receiving, processing, and quality control of materials.
• Manage production efficiency by monitoring KPIs, ensuring compliance, and optimizing resource allocation.
• Oversee equipment operation and preventative maintenance, coordinating contractors when needed,
• Collaborate with HR to manage staffing; lead a unionized workforce with fairness and strong communication.
• Work directly with customers managing product streams, adjusting to peaks and valleys in demand, and ensuring high levels of service.
• Maintain financial accountability: manage budgets, control costs, and execute business strategies to grow profitability.
• Be hands-on when required, leading by example on the plant floor.
• Support a culture of safety and compliance with all regulatory guidelines.
• Partner with senior leadership to align plant operations with long-term business objectives.