JOB DESCRIPTION:

We are seeking a highly skilled and strategic Dental Office Operations Manager to oversee operations of our dental practice. This pivotal role requires an individual with exceptional leadership capabilities and organizational acumen to ensure the seamless functioning of clinical and administrative processes, while fostering a positive and collaborative work environment. The successful candidate will be responsible for effectively managing all aspects of the practice, including appointment scheduling, staff management, and supply chain oversight. Additionally, there will be a strong emphasis on the development and execution of strategic marketing initiatives and community outreach efforts to enhance patient experience and expand our practice’s reach.
The ideal candidate will demonstrate superior communication and problem-solving skills, with a proven ability to lead and inspire a team. A business degree or related qualification is required, with an MBA being highly advantageous. While experience in dental office management or a similar healthcare environment is preferred, it is not mandatory as comprehensive training will be provided for candidates from diverse backgrounds. Proficiency in dental software systems and a thorough understanding of healthcare regulations, including HIPAA, are preferred, but training on these aspects will also be provided. The role involves meticulous financial oversight, encompassing budget development, financial reporting, and the implementation of cost-control measures. This is an excellent opportunity for a motivated leader eager to drive practice growth and innovation while maintaining the highest standards of patient care and regulatory compliance.

MARKETING AND PATIENT EXPERIENCE:

• Marketing Strategy Creation and Implementation: Collaborate with the marketing team to develop and execute strategies, efficiently allocating the marketing budget across various channels.
• Patient Relations: Ensure high levels of patient satisfaction, addressing gathering complaints, and implementing programs to enhance patient experience and retention.
• Community Outreach: Develop partnerships with local organizations and businesses, promoting the practice within the community for new patient acquisition.

REQUIRED QUALIFICATIONS:

• Strong leadership and communication skills.
• High energy, motivating and personable.
• Highly organized and holds people accountable for meeting expectations.
• A bachelor’s degree in business or related field is highly advantageous; MBA preferred.
• Two years in a management position with staff supervision responsibilities. * (This one is very important) *

PREFERRED QUALIFICATIONS:

• Experience in dental office management or a similar healthcare setting, but not required
• Proficiency in using dental software, but not required.
• Knowledge of healthcare regulations, including HIPAA.

SKILLS AND ABILITIES:

• Exceptional organizational skills and the ability to multitask in a fast-paced environment.
• Strong problem-solving abilities and critical thinking.
• Excellent interpersonal skills to foster a positive work environment and patient experience.
• Ability to master the full suite of activities associated with the business office (front desk) component of a dental practice.
  Job Type: Full-time
  Pay: $65,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In perso

Please refer the Job description for details