REQUIRED QUALIFICATIONS & EXPERIENCE

• Seven (7) + years of experience in supporting Information Technology as an Operations Manager.
• Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).
• Experience with the management, leadership, coordination, and customer contact for the maintenance and on-going operation of a large-scale highly available system that is integrated with business-critical systems contemplated in this PWS.
• Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in the PWS. An AWS Solution Architect certification is mandatory.
• Project management proficiency with the knowledge skills, tools and techniques required to implement the services comprised by the IT Infrastructure Library (ITIL Foundation). A Project Management (PMP) certification is mandatory. Managing agile development teams and understanding how any enhancement, defect, or other request impacts the architecture of the application.
• Expert knowledge of recent technological advances in computer science and engineering.

• Administers and provides overall support and maintenance of applications, operating systems, and network connectivity. Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery. Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments. Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up-time.
• Evaluates system performance daily to ensure adequate response times for production applications. Administers, designs, implements, supports, and maintains operations for an organization’s Information technology, applications, network components, and VMware environment infrastructure. Oversees performance tuning and monitors performance of server systems, including uptime, failover, antiviral, and anti-spamming. Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications.