Operations Manager - Miami at Reimagined Parking

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

53000.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Staff Management, Financial Performance, Tenant Satisfaction, Safety Compliance, Customer Service, Budget Management, Problem Solving, Leadership, Communication, Parking Technologies, Equipment Maintenance, Service Standards, Emergency Procedures, Auditing Procedures, Vendor Coordination

Industry

Facilities Services

Description

Operations Manager - Miami Application Deadline: 20 February 2026 Department: Operations - Management(OPS002) Employment Type: Full Time Location: L21093100_333 SE 2nd Ave Reporting To: Regional Manager Compensation: $50,000 - $53,000 / year Description We are seeking motivated and customer-centric Operations Managers to lead our parking operations in various locations. The Operations Manager oversees all day‑to‑day functions of a Class A office building parking garage, ensuring high‑quality service delivery, operational efficiency, and compliance with building standards. This role is responsible for staff management, financial performance, tenant satisfaction, safety, and maintenance of a premium parking environment consistent with Class A property expectations. Key Responsibilities Operational Management Oversee daily garage operations including entry/exit systems, payment processes, traffic flow, and overall service standards. Maintain a clean, secure, and well‑organized facility aligned with Class A building requirements. Monitor equipment performance (gates, ticketing machines, payment kiosks, cameras) and manage repairs, upgrades, and vendor coordination. Implement and uphold operational policies, procedures, and service protocols. Financial & Administrative Oversight Manage the garage budget, including revenue forecasting, expense control, and financial reporting. Monitor daily transactions and auditing procedures to ensure accuracy and prevent loss. Track occupancy levels, monthly parking accounts, validations, and special billing. Analyze financial and operational data to improve efficiency and maximize profitability. Tenant & Customer Experience Serve as the primary point of contact for tenants, building management, and daily parkers. Address customer inquiries, resolve issues, and maintain strong relationships with building stakeholders. Partner with property management to support building events, visitor access, and special parking needs. Ensure service levels reflect the standards of a premier Class A environment. Safety & Compliance Ensure compliance with building policies, municipal regulations, and industry standards. Conduct regular safety audits, incident reporting, and employee training. Implement emergency procedures and coordinate with security and property management as needed. Skills, Knowledge and Expertise 3–5+ years of experience in parking operations, property management, or related facility management; Class A building experience strongly preferred. Strong leadership, communication, and customer service skills. Financial acumen, including budgeting, reporting, and revenue management. Familiarity with parking technologies, access control systems, and equipment maintenance. Ability to work independently, solve problems, and manage a fast‑paced operational environment. Benefits Join our team and enjoy an outstanding benefits package, including: Annual Discretionary Incentive plan: Designed to align pay with performance. Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

Responsibilities

The Operations Manager oversees daily garage operations, ensuring high-quality service delivery and operational efficiency. This role includes managing staff, financial performance, tenant satisfaction, safety, and maintenance of the parking environment.