Your primary responsibilities include, but are not limited to: - Assisting in daily operations and administrative support - Supporting the management of café and dessert shop operations, including staff coordination, inventory control, and customer service - Assisting in the coordination and execution of tasks related to the education department - Enhancing customer experience and operational efficiency - Supporting other ad-hoc duties as assigned by the company

EDUCATION & EXPERIENCE:

Degree in Business Administration, Hospitality Management, or a related field preferred
Minimum 2 years of experience in operations, preferably in F&B and Education industries
Experience in team supervision, customer service, and inventory management

SKILLS & COMPETENCIES:

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Good leadership and staff coordination capabilities
Problem-solving and decision-making skills
Basic knowledge of administrative procedures
Proficiency in Microsoft Office (Excel, Word) and POS systems Personal Attributes:
Detail-oriented with a proactive attitude
Flexible and adaptable to changing priorities
Able to work independently and as part of a team
Strong customer-oriented mindset
Willing to work on weekends or public holidays, if required

OTHER REQUIREMENTS:

Knowledge or experience in supporting educational programs is a plus
Ability to handle ad-hoc tasks and work under pressure

Please refer the Job description for details