Are you a results-driven leader with a passion for optimizing warehouse and fulfillment operations? Our client is seeking an Operations Manager to lead the execution and transformation of their warehouse with a sharp focus on accuracy, efficiency, and system alignment.
This role is ideal for a hands-on manager who thrives in a fast-paced environment and is passionate about building a high-performing team. You will be a key player in modernizing our client’s operations and driving continuous improvement.

What You’ll Do

• Lead Day-to-Day Operations: Oversee all warehouse activities, including receiving, inventory control, shipping, and returns. Monitor key performance indicators (KPIs) and implement corrective action plans to ensure on-time delivery and accuracy.
• Drive Process and Efficiency: Ensure fulfillment practices meet the highest standards, including a 1:1:1 model for order processing, shipping, and invoicing. You will manage inventory movement and optimize warehouse workflows for maximum efficiency.
• Manage Systems and Technology: Serve as a key stakeholder in the warehouse management system (WMS) migration. You’ll collaborate cross-functionally to ensure seamless data flow and operational alignment between NetSuite, Softeon, and daily warehouse workflows.
• Supervise and Mentor Staff: Lead, train, and mentor warehouse staff, setting clear daily goals and managing workload distribution. You will foster a culture of accountability, continuous improvement, and safety.
• Maintain Safety and Compliance: Enforce adherence to all company policies, safety standards, and federal/state regulations. You will lead regular safety briefings and audits to ensure a secure work environment.
• Collaborate Cross-Functionally: Work with production, customer service, IT, and transportation teams to align schedules and optimize lead times.
• Data and Reporting: Ensure all transaction data in NetSuite and WMS are accurate and timely. Support the development of performance dashboards and reports.

What You’ll Bring

• A minimum of 5+ years of management experience in warehouse or fulfillment operations, preferably in a facility of 50,000+ sq ft.
• Experience with WMS (Softeon preferred) and ERP (NetSuite preferred).
• Demonstrated experience with WMS migration or systems rollout.
• Proven ability to manage fulfillment and inventory control under tight deadlines.
• Understanding of lean or continuous improvement practices.
• Strong leadership, coaching, and team development skills.
• Ability to stand and walk for extended periods (up to 8–10 hours per shift) and lift up to 50 lbs occasionally.
• Ability to operate warehouse equipment like pallet jacks or forklifts (if certified or trained).

Job Type: Full-time
Pay: $120,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work in office 100% of the time in Bayshore, NY?

Experience:

• strategic operations management: 5 years (Required)
• manufacturing: 5 years (Required)
• the 1-1-1 process (order, invoice, shipment): 3 years (Required)

Ability to Commute:

• Bay Shore, NY 11706 (Required)

Work Location: In perso

• Lead Day-to-Day Operations: Oversee all warehouse activities, including receiving, inventory control, shipping, and returns. Monitor key performance indicators (KPIs) and implement corrective action plans to ensure on-time delivery and accuracy.
• Drive Process and Efficiency: Ensure fulfillment practices meet the highest standards, including a 1:1:1 model for order processing, shipping, and invoicing. You will manage inventory movement and optimize warehouse workflows for maximum efficiency.
• Manage Systems and Technology: Serve as a key stakeholder in the warehouse management system (WMS) migration. You’ll collaborate cross-functionally to ensure seamless data flow and operational alignment between NetSuite, Softeon, and daily warehouse workflows.
• Supervise and Mentor Staff: Lead, train, and mentor warehouse staff, setting clear daily goals and managing workload distribution. You will foster a culture of accountability, continuous improvement, and safety.
• Maintain Safety and Compliance: Enforce adherence to all company policies, safety standards, and federal/state regulations. You will lead regular safety briefings and audits to ensure a secure work environment.
• Collaborate Cross-Functionally: Work with production, customer service, IT, and transportation teams to align schedules and optimize lead times.
• Data and Reporting: Ensure all transaction data in NetSuite and WMS are accurate and timely. Support the development of performance dashboards and reports