• Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.
• Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.
• Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.
• Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.
• Champion digital transformation, automation initiatives, and operational excellence across the hospital.
• Prepare operational reports, dashboards, and performance updates for senior management.
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Revenue Cycle Management, Billing & Insurance 

• Oversee the complete Revenue Cycle Management (RCM) process.
• Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services.
• Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements.
• Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities.
• Monitor claim rejection trends and implement corrective measures to improve collection efficiency.
• Monitor daily revenue collections and ensure achievement of revenue targets.
• Review monthly revenue projections and analyze financial performance.
• Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports.