Are you ready to embark on an exciting adventure? Join us at Newrest, a global leader in in-flight catering, as an Operations Manager and be an integral part of our success. At Newrest, you will be responsible for overseeing the daily operations, ensuring the highest levels of service and quality, and leading the team to meet our high standards. This key role sets the tone for the unit’s culture, ensuring team members accomplish goals and are treated equitably and respectfully. This leader provides the vision and motivation for the unit to improve recruitment and retention efforts. This individual consistently looks for ways to enhance the operations and flow and maintain the quality and safety of Newrest standards. At Newrest, we value dedication and offer opportunities for career growth from within. If you’re ready for the challenge, begin your career with us as an Operations Manager!

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s in operations management, Business Management, or related field
• A Minimum of seven years of experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry
• Experience indirectly managing 100+ exempt-level employees.
• Strong leadership experience with experience in start-up or turnaround environments
• Strong communication skills and ability to communicate with non-exempt to upper management levels.
• Ability to effectively handle conflict and de-escalate emotionally charged situations.
• Good understanding of OSHA, HR, and other employment laws
• Good knowledge of investigation procedures and root cause analysis
• Understanding of lean manufacturing principles and operational processes
• Strong knowledge of HACCP & food safety standards
• Strategic thinker with creative and excellent problem-solving and decision-making skills
• Resilient self-starter who can act independently and learn quickly within a rapidly evolving environment.
• Aptitude in showing self-initiative and follow-through.
• Detail-oriented and ability to see the big picture.
• Strong ability with Excel, Word, and PowerPoint
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Strong analytical skills for interpretation of data to effectively manage risk.
• Ability to effectively collaborate with site operations, functional leaders, external clients, and vendors.