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Operations Manager at Nokia

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Service Assurance, KPI Management, Team Leadership, Customer Satisfaction, Network Availability, Continuous Improvement, Collaboration, Strategic Thinking, Telecommunications, Multicultural Environment, Innovation, Adaptability, Relationship Building, Problem Solving, Project Management

Industry

Telecommunications

Description

As the Operational Director for our Managed Services contract, you will play a pivotal role in ensuring the successful execution and delivery of contractual Service Assurance SLAs and KPIs. You will lead a diverse team across multiple delivery centers, building strong internal and external relationships to enhance service coordination and customer satisfaction. This role is integral to our mission of providing exceptional network and service availability, driving continuous improvement, and fostering a collaborative environment. You’ll thrive in a dynamic, multicultural setting that encourages innovation and adaptability, where your leadership and strategic thinking will pave the way for operational excellence. Join us and be part of a forward-thinking team committed to pushing the boundaries of telecommunications service delivery while ensuring a positive impact for our customers.

Responsibilities

You will ensure the successful execution and delivery of contractual Service Assurance SLAs and KPIs. This role involves leading a diverse team across multiple delivery centers and enhancing service coordination.