JOB SCOPE:

We are seeking an experienced Operations Manager to oversee the delivery and development of domiciliary care services across multiple locations in the North-West. The Operations Manager will ensure high standards of care, regulatory compliance, and sustainable service growth. Based from the head office in Manchester, the Operations Manager will be expected to travel across the North-West and East Lancashire, supporting teams on the ground. This role requires an Operations Manager with a strong track record in managing multiple branches, who can demonstrate success in driving operational improvements, building effective relationships with local authorities, commissioners, and ICBs, and championing person-centred care across all services.

• Ensuring compliance with CQC regulations and the Health and Social Care Act
• Overseeing care plans, risk assessments, and support for the team through mentorship and reviews
• Collaborating with stakeholders, including ICBs, commissioners, and clinicians
• Maintaining a strong understanding of the healthcare market, with a focus on commercial awareness