We’re looking for an experienced Operations & Logistics Manager to take responsibility for a busy warehouse and logistics operation, ensuring customers receive the right products, in the right place and at the right time.

It’s a role with plenty of ownership, combining hands-on operational leadership with the opportunity to improve processes and help prepare the business for its next stage of growth.Reporting to the Operations Director, you’ll oversee the day-to-day operation, lead the team and make sure warehouse, transport and fulfilment activities work effectively together.

• Your responsibilities will include:Oversee the day-to-day running of the warehouse, transport and logistics operation, making sure customer orders go out accurately and on time
• Lead and support the operational team, keeping everyone clear on priorities, expectations and what good performance looks like
• Keep a close eye on stock and inventory, making sure goods are received, stored, picked and dispatched accurately
• Work with internal teams and external transport providers to plan deliveries, solve issues and keep things moving
• Take the lead on health and safety across the operation, making sure equipment, processes and working practices remain safe and compliant
• Use KPIs to understand how the operation is performing, spotting issues early and putting improvements in place where needed
• Look for better, simpler ways of working, improving efficiency and ensuring the operation can support the continued growth of the business

• What we’re looking for:Previous experience managing warehouse, logistics, distribution or operational teams
• Good knowledge of inventory management and stock control
• Experience coordinating transport operations and ideally third-party logistics providers
• A practical understanding of health and safety within a warehouse or logistics setting
• Experience working with ERP, warehouse management or logistics systems
• Confidence using KPIs and operational information to manage performance and make improvements

• You’ll be someone who is organised, approachable and comfortable taking ownership. You’ll enjoy solving problems, improving the way things work and leading a team, while keeping customer service and operational standards front of mind.