OPERATIONS MANAGER at Pivot Parking LLC

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parking Management, Policy Implementation, Revenue Optimization, Technology Integration, Regulatory Compliance, Community Engagement, Staff Management, Leadership, Communication, Data Analysis, Traffic Engineering, Urban Planning, Public Administration, Stakeholder Collaboration, Performance Metrics, Training

Industry

Real Estate

Description

Description Job Summary: The Operations Manager is responsible for overseeing the management and administration of on-street and off-street parking operations within a designated area. This role involves implementing parking policies, optimizing revenue collection, and ensuring compliance with parking regulations. The Operations Manager plays a critical role in enhancing the efficiency, accessibility, and revenue generation of on-street parking assets. Key Responsibilities: Parking Management: • Develop and implement parking policies, regulations, and enforcement strategies for on-street parking areas, including metered parking zones, permit parking areas, and loading zones. • Coordinate with municipal authorities, transportation agencies, and law enforcement to establish and maintain effective parking management practices, traffic flow, and curb space allocation. Revenue Optimization: • Develop pricing strategies, rate structures, and fee schedules for metered parking spaces to maximize revenue generation while balancing the needs of motorists and local businesses. • Monitor parking revenue collection, citation issuance, and payment compliance, analyzing data to identify revenue enhancement opportunities and operational efficiencies. Technology Integration: • Implement and oversee parking technology solutions, including parking meters, pay-by-phone systems, license plate recognition (LPR) technology, and digital payment platforms, to streamline parking operations and improve customer convenience. • Evaluate emerging parking technologies and trends, assessing their feasibility and potential impact on parking management strategies and revenue generation. Regulatory Compliance: • Ensure compliance with local parking regulations, ordinances, and permit requirements governing on-street parking operations. • Conduct regular audits and inspections of parking meters, signage, and infrastructure to verify compliance with regulatory standards and address any maintenance or repair needs. Community Engagement: • Collaborate with community stakeholders, business associations, and neighborhood groups to solicit input, address concerns, and foster positive relationships related to on-street parking policies and operations. • Organize public outreach initiatives, town hall meetings, and educational campaigns to increase public awareness of parking regulations, payment options, and transportation alternatives. Staff Management: • Recruit, train, and supervise parking enforcement officers, meter technicians, and administrative staff involved in on-street parking operations. • Establish performance metrics, conduct performance evaluations, and provide ongoing training and professional development opportunities to enhance staff effectiveness and morale. Requirements Qualifications: • Bachelor's degree in urban planning, public administration, transportation management, or related (preferred) field; additional certifications in parking management or traffic engineering are advantageous. • Previous experience in parking management, transportation planning, or municipal operations, with a strong understanding of on-street parking regulations and practices. • Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and community groups. • Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions to optimize parking operations and revenue collection. • Familiarity with parking technology solutions, such as parking meters, pay-by-phone systems, and license plate recognition (LPR) technology. • Knowledge of regulatory requirements, traffic engineering principles, and best practices in onstreet parking management. Working Conditions: • The Municipal Parking Operations Manager typically works in an office environment, with occasional field visits to parking locations for inspections, meetings, and community engagement activities. • The position may involve occasional evening, weekend, or holiday work to accommodate operational needs, special events, or public outreach initiatives. • Travel within the designated area or municipality may be required for meetings, site visits, or stakeholder engagements. Disclaimer: The above job description is intended to outline the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required. Management reserves the right to modify, add, or remove duties as necessary to meet the needs of the organization.

Responsibilities

The Operations Manager is responsible for overseeing the management and administration of on-street and off-street parking operations, which includes developing and implementing parking policies and coordinating with municipal authorities. Key duties involve optimizing revenue collection through pricing strategies and ensuring compliance with all parking regulations and ordinances.