The role

You will provide the organisation, coordination and follow-through to support the Managing Director in leading the firm and implementing its strategic priorities. You will be a do-er who enjoys implementation of strategy, change management, organisational design, and building an organisation. Developing a close understanding of the firm’s strategic priorities, you will organise the practical work around them required to deliver, look after the administrative detail, and keep initiatives progressing.

You will work across the business with our Service Line Leads and support functions, bringing together information, people and tasks so that everyday operations run smoothly. This includes anticipating what is needed, preparing matters for decision, and taking ownership of the work that follows.

Success in this role will come from dependable execution, sound judgement and straightforward ways of working. You will be comfortable moving between executive coordination and detailed administration, giving both the attention they require.

Your responsibilities will include:

Governance and executive coordination

• Coordinate and manage the firm’s governance calendar, executive meetings, and management reporting, including agendas, actions, papers, and supporting information.
• Maintain clear records of decisions and actions, and coordinate the people and work required to put them into effect.
• Manage tracking tools for actions, outcomes, bids, recruitment, capacity, and workflows across the entire organisation.
• Coordinate the Managing Director’s business priorities and commitments, ensuring information is readily available and activities are prepared and progressed.

Human resources and personnel management

• Manage the firm's workforce pipeline and recruitment targets as set by the Managing Director, working with our Service Line Leads to deliver on targets, including by identifying client requirements and coordinating selection, through to onboarding and training.
• Organise probation, performance reviews, and professional development activities, maintaining clear records and ensuring processes are completed.
• Coordinate and manage day-to-day personnel matters, risks, and issues, working with leaders and specialist advisers as required.
• Maintain visibility of staffing and development needs, helping align recruitment and training with the firm’s work and budgets.

Budgets and target coordination

• Work with the Managing Director to prepare firm-wide budgets and map financial and operational targets across the team and service lines.
• Coordinate budget inputs and resourcing plans so that they are consistent with the firm’s overall priorities.
• Establish systems and tools to monitor and report on revenue, costs, utilisation, and performance against budget and other firm-set metrics.

Workflow management, procedure, and compliance

• Manage administrative workflows for contracts and tenders, including deadlines, approvals, records and key obligations.
• Coordinate information about workforce capacity and commitments to support resourcing and work allocation across the firm's existing and new pool of resources.
• Maintain insurances, renewals and other business compliance requirements, including personnel accreditations, client accreditations, and panel deed requirements.
• Oversee the timely and accurate completion of timesheets and coordination of invoicing.
• Keep business systems, policies, procedures, records and processes organised, current and easy to use.
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