YOU MUST HAVE EXPERIENCE WITH OFSTED

Location: Merseyside, Hybrid working
Salary: from £53,000 per annum
Position: Operations Manager (Responsible Individual / Safeguarding Lead)
Home details: Residential Children’s Homes / Supported Living

• REGULATORY COMPLIANCE:Ensure full compliance with Ofsted regulations, the Children’s Homes (England) Regulations 2015, and the Quality Standards.
• LEADERSHIP & MANAGEMENT:Provide strong leadership to the Registered Managers and care teams, fostering a culture of excellence, accountability, and continuous improvement.
• Line manage, develop and mentor Registered Managers and conduct supervisions and appraisals.
• SAFEGUARDING & WELLBEING:Promote and uphold the highest safeguarding standards, ensuring the safety and welfare of all children and young people in care.
• OPERATIONAL OVERSIGHT:Oversee the day-to-day operations of the home(s), ensuring high-quality service delivery in line with policies and procedures.
• To support in the writing, implementation and reviewing of company policies and procedures.
• To provide Senior Management Team support out of hours as needed
• STAFF DEVELOPMENT:Recruit, train, and develop staff to maintain a high performing team with a child-centered approach.
• Coaching, supporting and championing the Registered Home Managers to develop and enhance individual homes and team performance, focussing on improving care practice, safeguarding outcomes, and care staff competency.
• FINANCIAL & BUSINESS MANAGEMENT:Manage budgets effectively, ensuring financial sustainability and growth while maintaining high-quality care provision.
• Also ensure that all Children’s homes meet/exceed commercial expectations in terms of occupancy/revenue.
• STAKEHOLDER ENGAGEMENT:Build and maintain strong relationships with external agencies, local authorities, and regulatory bodies.
• Monitoring & Reporting: Conduct regular audits, reviews, and reports to ensure performance and compliance standards are met. We have a Quality and Compliance Officer for support.