Operations Manager – Patrol Team The AA Ireland | Ballymount, Dublin | Up to €65,000 + Bonus & Great Benefits

FULL-TIME | PERMANENT | HYBRID & FLEXIBLE WORKING AVAILABLE

About the Role We’re The AA, and we’re growing! We’re looking for an Operations Manager to lead our Patrol team and help us keep Ireland moving smoothly. This role is all about making sure our patrols perform at their best, processes run like clockwork, and we hit – or better yet, exceed – our goals.
You’ll be part of our Roadside Team, reporting directly to the Head of Roadside Operations. While you’ll be based in our Rescue Operations Centre in Ballymount, Dublin, we offer flexible working options including remote and hybrid working, so you can find the balance that suits you.

What You’ll Be Doing

• Leading and supporting the Patrol team and team leads to get the best out of everyone
• Managing schedules, absences, and headcount so the team runs smoothly
• Turning company strategies into real action on the ground
• Keeping an eye on performance targets and making sure we meet them through smart planning
• Helping with projects that improve how we work now and in the future
• Keeping the team motivated and connected with regular chats and social events
• Working closely with HR to make sure pay processes are clear and efficient
• Coordinating with other road managers to keep daily operations seamless

What We’re Looking For

• At least 2 years’ experience managing or supervising a team in a busy environment
• A background in the motor industry or recovery work would be a big plus
• Leadership skills that inspire confidence and get results
• Great communication and organizational skills
• Someone who’s adaptable, positive, and ready to roll with change
• Ability to handle pressure and solve problems quickly
• A full B driving license is essential
• Qualified LCV mechanic (FETAC Level 6) or foreman experience is a bonus but not a must

Why Work with Us?

• Competitive salary up to €65,000 plus a yearly bonus
• Company car and pension scheme
• Bike to work scheme and gym membership
• Employee assistance programme and discounts
• Fun company events and a supportive team culture
• Be part of a company that’s been helping Irish motorists for over 110 years
• Opportunities to grow and develop your career in a rapidly evolving organization

About The AA The AA is Ireland’s trusted motoring services organization, known for helping drivers 24/7, 365 days a year. Beyond roadside rescue, we’re also a leading insurance provider. With over 600 employees, we’re proud of our history and excited about the future as we continue to grow and innovate.
Find out more about us at www.theaa.ie

How to Apply If this sounds like the role for you, we’d love to hear from you! Please apply with your CV and answer these quick questions:

• Do you have a full B driving license?
• Do you have experience in the motor industry?
• Do you hold any additional driving licenses?

What You’ll Be Doing

• Leading and supporting the Patrol team and team leads to get the best out of everyone
• Managing schedules, absences, and headcount so the team runs smoothly
• Turning company strategies into real action on the ground
• Keeping an eye on performance targets and making sure we meet them through smart planning
• Helping with projects that improve how we work now and in the future
• Keeping the team motivated and connected with regular chats and social events
• Working closely with HR to make sure pay processes are clear and efficient
• Coordinating with other road managers to keep daily operations seamles

How to Apply If this sounds like the role for you, we’d love to hear from you! Please apply with your CV and answer these quick questions:

• Do you have a full B driving license?
• Do you have experience in the motor industry?
• Do you hold any additional driving licenses