Operations Manager
Hybrid – min. 2-3 days per week in Andover Head Office
Permanent, full time
Salary – Competitive DOE
Experts in luxury skincare & wellness
Our Client, Harpar Grace International, is entrepreneurial and dynamic company founded in 2013. They specialise in the development, distribution and management of luxury, cosmeceutical, spa and retail brands. Creative, yet commercial, the company has been achieving strong year-on-year growths with the team rapidly expanding to support the ongoing growth of the company and development of their portfolio both in the UK and internationally.
To join them on their exciting journey, they are currently looking for meticulous and enterprising Operations Manager – you will be responsible for overseeing operations and commercial teams as well as supporting other departments including manufacturing, customer services, finance and IT. You will be working across the entire company, on multiple projects, manifesting a vision for infrastructure and organisational processes to ensure delivering long term sustainable growth, whilst mitigating risk.
The role will be pivotal in assuring the company’s continued stable and profitable performance.

Operations Manager, the role:

• Managing operations support team
• Maintaining Health & Safety and overseeing facilities and warehouse operations
• Leading Sales and Operations forecasting process
• Reviewing Head Office for constant improvements
• Defining and implementing SOPs throughout the business
• Ensuring data integrity within systems, supervising Prospect Database, looking after ERP master data and pricing and supporting new company systems
• Monitoring reporting definition and deployment in business with key stakeholders
• Managing KPI’s, bonuses and commission and reporting in each department
• Identifying and delivering cost improvements programs
• Driving for simplification within the business to increase success of business efforts
• Auditing introduction of all new products from sales and operations perspective

Full Job Description will be sent to you upon application.

Operations Manager, the applicant:

• Previous, solid experience within a business operations role
• Knowledge of cosmeceutical, pharmaceuticals, aesthetics, healthcare or beauty industry would be desirable; passionate about beauty, spa and advanced skin care ideal
• Advanced IT skills - Microsoft Suite (inc. Excel), ERP, Inventory management systems
• Robust understanding of business systems, reporting and procedures
• Proven history of successfully meeting and exceeding challenging goals
• Strong professional and presentation standards
• Exceptional organisation skills, keen analytical mind and creative thinker
• Adaptable, desired to be challenged and a key player in overall company success

Operations Manager, the benefits:

• Competitive Salary
• Discretionary bonus
• Opportunity to work within a luxury product environment and personal development orientated business
• Flexible and hybrid remote working arrangements
• Private Health Insurance (after probation period)
• Opportunity to work in a commercial, friendly and supportive team
• Free Parking on site
• Product discount of 60% off RRP
• 22 days of Annual Leave (plus an extra day for every worked year – up to 5 days in total)

Pure Human Resources Limited works in partnership with Harpar Grace International in providing Recruitment support. No applications from agencies please

• Managing operations support team
• Maintaining Health & Safety and overseeing facilities and warehouse operations
• Leading Sales and Operations forecasting process
• Reviewing Head Office for constant improvements
• Defining and implementing SOPs throughout the business
• Ensuring data integrity within systems, supervising Prospect Database, looking after ERP master data and pricing and supporting new company systems
• Monitoring reporting definition and deployment in business with key stakeholders
• Managing KPI’s, bonuses and commission and reporting in each department
• Identifying and delivering cost improvements programs
• Driving for simplification within the business to increase success of business efforts
• Auditing introduction of all new products from sales and operations perspectiv