Operations Manager at Reco Equipment Inc

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

81000.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Multitasking, Communication, Phone Etiquette, Customer Service, Attention To Detail, Dispatching Technicians, Service Coordination, Microsoft Office Proficiency, Inventory Management, Invoice Processing, Basic Accounting, Cost Control, Profitability Monitoring, Safety Compliance, Coaching

Industry

Machinery Manufacturing

Description

Description RECO Equipment Inc. is a full-line distributor supplying heavy and compact equipment — new, used, and rental. Our product lines are supported by Parts & Service departments at each branch location. For more information, please visit www.recoequip.com. PRODUCT LINES: Link-Belt, RokBak, Liebherr, Hitachi, Cummins Engines, Isuzu Engines At RECO, we hire individuals who demonstrate our Core Values: Authentic, Hard Working, Professional, Loyal, and Customer Oriented. The Operations Manager is a hands-on leader responsible for the daily operations and growth of a developing RECO branch. This position oversees all branch functions, including parts, service, logistics, and administrative operations, while ensuring the highest level of customer satisfaction and operational efficiency. The Operations Manager plays a critical role in managing multiple responsibilities directly, maintaining workflow across departments, and ensuring the branch operates smoothly, profitably, and in alignment with RECO’s standards. Requirements Experience & Background 3+ years of experience in branch, operations, or department management preferred Background in heavy equipment, parts, service, or logistics strongly preferred Experience working in a small, team-oriented environment Skills & Competencies Strong organizational and multitasking skills in a fast-paced environment Excellent communication, phone etiquette, and customer service skills Professional, solution-driven mindset with strong attention to detail Experience dispatching technicians and coordinating service operations preferred Proficiency in Microsoft Office and computer systems (experience with NEXT or similar systems a plus) Ability to manage inventory, process invoices, and support basic accounting functions Operational & Leadership Abilities Ability to oversee daily branch operations, including parts and service coordination Experience handling customer escalations and maintaining strong client relationships Ability to monitor KPIs, control costs, and support profitability Commitment to safety compliance and company policies Leadership skills with the ability to coach, train, and maintain accountability Other Requirements Valid driver’s license and insurable under company policy Ability to lift up to 25 lbs occasionally Dependable, self-motivated, and able to work independently

Responsibilities

The Operations Manager is a hands-on leader responsible for the daily operations and growth of a developing branch, overseeing all functions including parts, service, logistics, and administration to ensure high customer satisfaction and efficiency. This role involves managing multiple responsibilities directly, maintaining workflow across departments, and ensuring smooth, profitable branch operation aligned with company standards.