JOB SUMMARY

We are seeking a highly skilled and motivated Operations Manager to oversee our daily operations and drive the strategic direction of our organization. The ideal candidate will possess strong leadership abilities and a proven track record in managing teams, optimizing processes, and achieving business objectives. This role is crucial in ensuring operational efficiency, enhancing profitability, and fostering a culture of continuous improvement.

EXPERIENCE

• Proven experience in management roles with a focus on operations or related fields.
• Strong background in strategic planning and execution, demonstrating the ability to think critically and make data-driven decisions.
• Exceptional hands on leadership skills with experience in supervising diverse teams.
• Knowledge of profit & loss management principles and practices.
• Experience in business development, project management, and process improvement methodologies is highly desirable.
• Experienced in use of FOSSE or other Marriott property management system
• Must have or willing to get SERV Safe, CPR, Food Handling, and ABC certifications
• Familiarity with sales processes and the ability to work collaboratively with sales teams is a plus. Join us as we strive for excellence in our operations while fostering an environment that encourages innovation and growth!
  Job Type: Full-time
  Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply
Work Location: In perso

• Lead and manage day-to-day operations to ensure smooth functioning across all departments.
• Develop and implement strategic plans that align with the company’s goals and objectives.
• Oversee profit & loss management to ensure financial targets are met.
• Supervise staff, providing guidance, support, and performance evaluations to enhance team productivity.
• Drive business development initiatives to identify new opportunities for growth and expansion.
• Manage projects from inception to completion, ensuring they are delivered on time and within scope.
• Implement process improvement strategies to enhance operational efficiency and reduce costs.
• Collaborate with sales teams to align operational capabilities with market demands.
• Preforms essential functions of the General Manager in their absence
• Adheres to all franchise and company standards
• Responsible for staff schedules, ordering of supplies, and some payroll duties for multiple departments
• Excel in proactive service and exemplify professional service recovery
• Complete all other duties assigned by General Manager