Operations Manager, Retail & E-Commerce
at Ultimate Tools
Burnaby, BC V5C 3V6, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Apr, 2025 | USD 50000 Annual | 25 Jan, 2025 | 1 year(s) or above | Shopify,Netsuite,Crm,Pos | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
- Bachelor’s degree in business or a related field.
- 5+ years in e-commerce and retail operations, with experience leading teams.
- Proven record of driving growth in both online and physical retail settings.
- Strong knowledge of e-commerce platforms, retail operations, and digital marketing tools.
- Experience with ERP, CRM, POS, and Shopify; knowledge of Netsuite is a plus.
- Excellent leadership, communication, and organizational skills.
- Detail-oriented and customer-focused, with a commitment to quality.
Responsibilities:
ABOUT THE ROLE:
We’re searching for a driven and strategic E-Commerce and Retail Operations Manager to elevate our operations. This role will lead our team, optimize our e-commerce and in-store sales, and streamline daily business functions. As a key contributor to Ultimate Tools, you’ll bridge our online and physical storefronts, helping drive our growth and success in the market.
KEY RESPONSIBILITIES:
- Develop and implement e-commerce and retail strategies to increase online and in-store sales, enhance the user experience, and drive profitability.
- Oversee daily operations of both the e-commerce website and retail store, ensuring they’re up-to-date, user-friendly, and optimized for conversions.
- Collaborate with marketing to create and execute digital campaigns that drive traffic and sales.
- Manage company operations, including customer service, procurement, inventory, warehousing, and logistics.
- Lead and inspire a high-performing team, providing guidance, training, and accountability.
- Oversee product catalog, pricing, and promotions across both online and in-store channels to maximize profitability.
- Utilize ERP, CRM, and POS systems to manage customer relationships and track sales.
- Analyze e-commerce and retail performance, reporting insights and refining strategies.
- Maintain organized inventory management, ensuring stock accuracy and availability.
- Stay informed on industry trends, competitor activities, and emerging technologies.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Retail Industry
Marketing / Advertising / MR / PR
Retail Management
Graduate
Business or a related field
Proficient
1
Burnaby, BC V5C 3V6, Canada
